About Synctrack

Synctrack empowers merchants to enhance every step after the sale, from secure payment syncing to precise delivery tracking—boosting revenue and customer loyalty

Our story

Founded in 2019, Synctrack thrives within a dynamic technology ecosystem backed by over 15 years of collective expertise. Our passionate team of specialists is dedicated to simplifying payment security and streamlining money flow management for businesses like yours. Our mission is to equip you with the tools and confidence necessary to achieve profitability and seamless scalability, all while building lasting trust with your customers.
With extensive experience supporting eCommerce merchants, we comprehend the challenges posed by PayPal holds, chargebacks, and disputes. These issues extend beyond mere revenue losses, leading to hefty fees, product losses, increased processing costs, and even the risk of merchant account termination. Manually adding tracking information is not only time-consuming but also susceptible to errors, especially as your business scales.
At Synctrack, we’re changing the narrative. We believe every business deserves the opportunity to thrive without being hindered by these obstacles. That’s why we developed Synctrack—to provide you with the essential tools and confidence to grow your business successfully and sustainably.
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Our mission

At Synctrack, our mission is to empower Shopify merchants by providing a unified ecosystem of innovative applications—including PayPal Tracking Sync, Estimated Delivery Date, Returns & Exchanges, and Order Tracking. We strive to enhance every aspect of the customer journey, streamline order management, ensure secure and efficient payment processes, and deliver precise delivery tracking.
By integrating these comprehensive solutions, Synctrack is dedicated to improving operational efficiency, boosting revenue, and fostering long-term customer loyalty, enabling our clients to achieve sustainable business growth and exceptional customer satisfaction.
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Fast
We emphasize the speed with which information is synchronized in order to provide users with the greatest possible experience. Technical professionals handle and optimize all back-end processes on a daily basis.
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Flexible
The element of flexibility demonstrates Synctrack's commitment to customer service and progress. When we receive a special customisation request, we always want users to feel delighted and satisfied.
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Feasible
We value feasibility at Synctrack because we want to maximize our resources and provide a better experience for our clients by integrating superior and feasible functionality by the app's operations team.
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Our mission is clear: to simplify your business processes, protect your earnings, and enhance customer trust. We're here to take the manual work out of your hands, so you can focus on what you do best – growing your business.
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Joseph Nguyen
Founder