Terms of service

Welcome to Synctrack. By signing up to use the Synctrack platform, website, and services (collectively, the “Services”), you are entering into a binding contract with Synctrack (“we”, “us”, “our”). These Terms of Service, together with our Data Processing Agreement, Privacy Policy, and Acceptable Use Policy (collectively, the “Agreement”), govern your use of our Services.

1. Acceptance of Terms

By registering for an account with Synctrack (“Account”), you represent that you are authorized to do so and you agree to be bound by this Agreement, including any changes made to it. We may modify this Agreement at any time. We will use reasonable efforts to notify you of any substantial changes. Continued use of the Services after changes have been made will constitute your acceptance of the modified Agreement.

2. Definitions

“Confidential Information” includes all non-public information disclosed between the parties, whether in writing, orally, or by other means.

“Data” encompasses all data you share with us, including personal data and confidential information.

“Personal Data” is data that can identify an individual, either alone or in combination with other information.

“Platform” refers to the products and services provided by Synctrack as described on our website.

3. Account Registration and Use

Account Security: You are responsible for all activities that occur under your Account and must keep your login details confidential.

Use of Services: Synctrack grants you a limited, non-exclusive, non-transferable license to use the Services for your internal business purposes in accordance with this Agreement.

4. Intellectual Property

All intellectual property rights in the Services, including any software, documentation, and content provided as part of the Services, are owned by Synctrack or its licensors. You are granted no rights in or to the Services other than the limited right to use them under this Agreement.

5. Confidentiality

Each party agrees to retain in confidence all confidential information disclosed by the other party in connection with the Services and to use such confidential information solely for the purpose of fulfilling its obligations under this Agreement.

6. Payments

The fees for the Services are detailed during the registration process and in any order form or invoice we provide. You agree to pay all applicable fees as outlined in such documents.

7. Termination

Either party may terminate this Agreement for cause if the other party materially breaches the terms and fails to cure such breach within thirty (30) days after receiving written notice. Upon termination, you must cease using the Services and pay any outstanding fees.

8. Disclaimer of Warranties

The Services are provided “as is” without any warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

9. Limitation of Liability

Synctrack will not be liable for any indirect, incidental, special, consequential, or punitive damages, regardless of the cause of action, even if advised of the possibility of such damages.

10. Indemnification

You agree to indemnify and hold harmless Synctrack, its affiliates, officers, agents, and employees from any claim or demand made by any third party due to or arising out of your use of the Services, violation of this Agreement, or violation of any rights of another.

11. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of Vietnam, without giving effect to its conflict of laws provisions.

12. General Provisions

Entire Agreement: This Agreement constitutes the entire agreement between you and Synctrack regarding the subject matter hereof.
Severability: If any provision of this Agreement is found to be unenforceable, the remaining provisions will continue to be valid and enforceable.

Contact Information

If you have any questions about these Terms of Service or the Services, please contact us at:

Contact Email: [email protected]
Address: 8th floor, Hoa Cuong Building 18/11 Thai Ha, Dong Da Dist, Hanoi
Head: No. 3, 175/55 Lane, Lac Long Quan St., Nghia Do Ward, Cau Giay District, Hanoi City, Vietnam

By using the Synctrack Services, you acknowledge that you have read, understood, and agree to be bound by this Agreement.