Our Story
Synctrack, founded in 2019, thrives within a rich technology ecosystem boasting over 15 years of collective experience. We're a passionate team of experts committed to simplifying payment security and money flow management for businesses like yours. Our mission is to empower you with the tools and confidence needed to achieve profitability and seamless scalability, all while building trust with your customers.
With years of eCommerce merchant support, we understand the challenges posed by PayPal holds, chargebacks, and disputes. These issues go beyond revenue losses, encompassing hefty fees, product losses, increased processing costs, and even the risk of merchant account termination. Manually adding tracking information is not only time-consuming but also prone to errors, particularly when your business is scaling.
At Synctrack, we're on a mission to change that narrative. We believe that every business deserves a chance to thrive without being bogged down by these challenges. That's why we've created Synctrack—to empower you with the tools and confidence you need to grow your business successfully and sustainably.

Our Mission
Our mission is clear: to simplify your business processes, protect your earnings, and enhance customer trust. We're here to take the manual work out of your hands, so you can focus on what you do best – growing your business.

Joseph Nguyen
Founder

Emma Pham
Product Owner

Zeroes Duong
Developer

Quy Le
Developer

Huong Pham
Developer

Hoang Nguyen
Quality Control

Hana Do
Marketing Executive

Grace Nghiem
Marketing Executive

Anna Nguyen
Customer Success

Tracy Nguyen
Customer Success
Our core values
Our product development process focuses on the following five key criteria
Fast
We emphasize the speed with which information is synchronized in order to provide users with the greatest possible experience. Technical professionals handle and optimize all back-end processes on a daily basis.
Flexible
The element of flexibility demonstrates Synctrack's commitment to customer service and progress. When we receive a special customisation request, we always want users to feel delighted and satisfied.
Feasible
We value feasibility at Synctrack because we want to maximize our resources and provide a better experience for our clients by integrating superior and feasible functionality by the app's operations team.
Accurate
Because all order tracking data is critical to a company's success, Synctrack places a premium on accuracy.
Innovative
Users of Synctrack will enjoy many great benefits thanks to the features that are upgraded continuously throughout use, with the approach to creating every day.
Our Team
Our team consists of young, passionate individuals who are dedicated to continuous improvement and executing a long-term strategy. We are driven by the desire to make a meaningful impact in the e-commerce community.
