Our mission
Every day, we strive to provide greater value to organizations of all sizes and industries. We're focused on listening to our users' experiences and sharing their burdens by developing innovative solutions that improve the efficiency and effectiveness of corporate operations.
Synctrack's development team understands how tough it is for merchants to spend a lot of time and effort on disputes, chargebacks, and payment account security, therefore they work hard every day to produce new features that have exceptional ability to handle such problems.
We do everything with our core values of honesty, hard work, and trust.
We believe these characteristics should influence everything we do in business and in life. We sincerely enjoy the work we do and our clients get to rep the benefits
Joseph Nguyen
Founder
Emma Pham
Product Owner
Zeroes Duong
Developer
Quy Le
Developer
Huong Pham
Developer
Hoang Nguyen
Quality Control
Hana Do
Marketing Executive
Grace Nghiem
Marketing Executive
Anna Nguyen
Customer Success
Tracy Nguyen
Customer Success
Our core values
Our product development process focuses on the following five key criteria
Fast
We emphasize the speed with which information is synchronized in order to provide users with the greatest possible experience. Technical professionals handle and optimize all back-end processes on a daily basis.
Flexible
The element of flexibility demonstrates Synctrack's commitment to customer service and progress. When we receive a special customisation request, we always want users to feel delighted and satisfied.
Feasible
We value feasibility at Synctrack because we want to maximize our resources and provide a better experience for our clients by integrating superior and feasible functionality by the app's operations team.
Accurate
Because all order tracking data is critical to a company's success, Synctrack places a premium on accuracy.
Innovative
Users of Synctrack will enjoy many great benefits thanks to the features that are upgraded continuously throughout use, with the approach to creating every day.
Our Team
We are a group of young people that are passionate about giving back to the community. We want to assist businesses on e-commerce platforms grow without any payment-related issues through constant efforts and limitless innovation. With this in mind, we've devised a well-thought-out long-term strategy to develop a superior product that will benefit sellers in avoiding payment issues such as dispute and chargeback.
