Simplify Returns, Maximize Growth
Powered by smart automation, our return
management
platform creates seamless experiences across all
touchpoints, turning the challenge of returns
into
an opportunity for business expansion.
Free plan available
7-day free trial
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Redefine return management
Revolutionize your approach with our intelligent
return platform. Because when powered by data
and
automation, returns become a strategic asset for
growth and customer loyalty.
CUSTOMER EXPERIENCE
Craft personalized return experiences
adapting to customer needs. Enable
seamless,
omnichannel returns with intuitive
self-service options
OPERATION MANAGEMENT
Automate return processing with
intelligent
routing and real-time tracking. Improve
efficiency through adaptive resource
management.
Trusted by 3,000+ retailers worldwide to streamline returns and enhance customer satisfaction daily
Elevate return interactions
By leveraging customer data to create a tailored,
frictionless return process, organizations can turn
what
is often seen as a liability into a valuable
opportunity
to delight customers and drive long-term loyalty and
revenue
Flexible return
options
Choose from various refund methods
including
original payment, store credit, gift
cards,
or exchanges.
Smart rules engine
Use variables and logical statements to
create dynamic return policies based on
customer and product data.
Localization
Offer return instructions and
communications
in multiple languages to serve a global
customer base.
Preference center
Let customers decide how they want to
handle
returns and receive updates.
All your returns without frictions
Effortlessly track returns from request to
resolution
and design intelligent workflows based on detailed
product data, customer insights, and return
patterns.
Return Portal
User-friendly interface for customers to
initiate and track returns.
Shopify Sync
Seamless integration with Shopify for order
and
product data.
Custom Fee Settings
Flexible return fee structure based on
various
factors.
Store Credit Bonus
Incentivize store credit refunds with bonus
amounts.
Rule-based Automation
Set up return rules for orders, products,
and
customers.
Auto-approve Returns
Configure automatic approval for eligible
requests.
Email Editor
Customize customer communications for
returns.
In-app Label Generation
Automatic creation of return shipping
labels.
Logistics Integration
Connect your preferred shipping carrier
accounts.
Straightforward pricing
that grows with you
STARTER
$0
monthly
Features you'll love:
- Unlimited requests
- Returns/Exchanges management portal
- Branded and embedded returns page
- Email notification
- Return labels
- Basic refunds & exchanges
- Return reason and analytics
- Live chat support 24/7
PROFESSIONAL
$6.99
10% OFF
$6.99
monthly
All in starter, plus:
- Unlimited requests
- Advanced return/exchange method
- Support subdomain for return page
- Remove Synctrack branding
- Multiple language
- Refund to discount code
- Refund to gift card
- Exchange for a different size and color
- Return/ Exchange fee
- Priority support
PREMIUM
$25.99
10% OFF
$25.99
monthly
All in professional, plus:
- Unlimited requests
- Automatic returns approval
- Refund to store credit
- Exchange for a different product
- Promotion & bonus credit
- Shopify sync
- Custom domain (A record) for return page
- Priority support & feature request
Built to evolve with you
From boutique stores to multinational retailers
handling
millions of returns, our platform is designed to
adapt
to your growth. Simplifying returns for businesses
of
all sizes, regardless of your industry or existing
systems, remains the core focus of our innovation.
Streamline, adapt, and optimize
Engineered for effortless integration, our
platform reduces return complexities,
maximizing
efficiency and customer satisfaction for
retailers of all scales.
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System reliability
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Customer retention rate
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Daily returns processed
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Returns handled in 2023
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Tracking updates sent in 2023
24/7
Global Support Coverage