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Empowers merchants to enhance Shopping experience & every step after the sale with
Synctrack PayPal Tracking Sync
Auto-sync PayPal tracking info & Stripe. Faster PayPal funds release and build trust with PayPal
S: Estimated Delivery Date ETA
Lower shipping date inquiry, boost customer satisfaction with estimated delivery date time (EDD/ETA)
Synctrack Order Tracking
Branded order tracking page to track orders easily. Reduce WISMO tickets. Ask & display reviews.
Synctrack: Returns & Exchanges
Faster returns and exchanges to reduce costs, retain customers, and recapture revenue on returns
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Shipping Policy Generator

Free Shipping Policy Generator

Create a clear and comprehensive Shipping Policy for your store. Set customer expectations, reduce support inquiries, and manage shipping costs effectively.

  • 100% Free to Use
  • Customizable Templates
  • Protects Your Business

Generate Your Shipping Policy

  • BigCommerce
  • Shopify
  • Squarespace
  • Wix



Your Generated Shipping Policy

Order Processing Times

Shipping Rates & Methods

Estimated Delivery

Copy Policy

Generate Your Shipping Policy in 3 Easy Steps

1

Answer a Few Questions

Provide details about your shipping locations, carriers, and typical order processing times.

2

Customize Your Shipping Rules

Define your shipping rates, set free shipping thresholds, and specify your international shipping options.

3

Publish to Your Store

Instantly receive your professional policy. Copy and paste it directly into your Shopify, WooCommerce, or any other e-commerce platform.

Cover All Bases with a Comprehensive Template

Our generator helps you create a policy that clearly defines every aspect of your shipping process.

Set Order Processing Times

Clearly state your order processing time (e.g., 1-2 business days) so customers know when their order will actually be shipped.

Detail Shipping Rates & Options

Outline your shipping costs, available carriers (e.g., USPS, FedEx), and services (Standard, Express). Mention any free shipping thresholds.

Clarify International Shipping

Specify which countries you ship to and inform customers about potential customs fees, taxes, and duties they may be responsible for.

Address Lost or Damaged Packages

Outline the steps customers should take if a package is lost in transit or arrives damaged, clarifying your store’s responsibility and procedure.

Why a Clear Shipping Policy Boosts Sales

A transparent shipping policy is a powerful conversion tool that builds trust and reduces cart abandonment.

Increase Conversion Rates

Reduce purchase friction by clearly answering “When will I get it?” and “How much does it cost?” before the customer reaches checkout.

Decrease Customer Support Tickets

Proactively answer common shipping questions to reduce the number of emails and support requests your team receives.

Encourage Repeat Business

A transparent and reliable shipping process is a key factor in customer satisfaction and encourages repeat purchases.

Shipping Policy FAQ

Answering common questions about creating and managing a shipping policy.

Yes, our tool is 100% free. You can generate a complete, professional shipping policy for your e-commerce store without any cost or subscription.

While not always a strict legal mandate like a privacy policy, it’s an essential business practice. It acts as a contract between you and your customer, managing expectations and protecting you from disputes regarding shipping times and costs.

For maximum visibility, link to your shipping policy in your website footer, on product pages (in a tab or link), and during the checkout process. It’s also a good idea to include a link in your order confirmation emails.

The key elements are: order processing times (before shipping), domestic and international shipping rates and methods, estimated delivery times, and your policy on handling lost, stolen, or damaged packages.

Your policy should state that delivery times are estimates and not guarantees. It’s wise to mention that delays can occur due to carriers, customs, or other factors outside your control. Proactive communication with customers during a delay is key to maintaining satisfaction.