Fastway South Africa

Fastway South Africa information

• Established in 1983 in Napier, New Zealand, Fastway Couriers operates as a globally franchised courier network with over 30 years of experience in cost-effective, reliable delivery.

• Presence across South Africa comprises more than 300 locally owned Courier Franchisees in major metros and regional centres, from Johannesburg and Cape Town to Polokwane and East London.

• Services include timetabled parcel collections, national satchels, eCommerce solutions, and support tools such as API integration, Courier locator, Free freight analysis, Quick quote and Weight guide.

• Technology backbone offers online parcel track and trace, with real-time scanning updates and signature proof of delivery.

How to Track Fastway South Africa Packages

1. Via Official Website

   • Navigate to the Track your parcel page at fastway.co.za/our-services/track-your-parcel

   • Enter the label number or calling card number and click Track to view real-time status.

2. Via Synctrack Tracking Tool

   • Visit the Synctrack courier list at synctrack.io/couriers

   • Select Fastway South Africa, input the tracking number, then click Track to retrieve shipment details.

3. Via Fastway Customer Portal

   • Log in to the Fastway portal to track multiple label numbers simultaneously and download proof of delivery.

4. Via Courier Locator & API

   • Use the Courier locator tool to find your local franchisee’s contact details and pickup timetable.

   • For businesses, integrate the Fastway API to embed tracking directly into your own systems.

5. Via Online Enquiry or Chat

   • If the parcel doesn’t appear, submit an online enquiry form or use the website chat widget to request further assistance.

Fastway South Africa contact number

• Phone: 0861 222 882

• Email: [email protected]

FAQs about Fastway South Africa tracking

Q: How is the tracking status updated?

Each parcel is scanned at every handling point. Delays can occur due to connectivity; allow up to 24 hours for new scans to appear.

Q: Can multiple parcels be tracked at once?

Yes – the Fastway customer portal supports bulk tracking of numerous label numbers in a single view.

Q: What does “signature obtained” mean?

For regional deliveries, this may indicate receipt by the local on-forwarder rather than final destination; check subsequent scans for final proof.

Q: What should be done if a parcel hasn’t arrived?

First, track the label number online. If status remains unchanged, complete an online enquiry or contact the local courier via the Courier locator tool.

Q: How long does delivery typically take?

Delivery timelines vary by origin and destination; use Quick quote to estimate transit times or contact the local depot for exact schedule.