Add a “Return Request” widget to the new Customer account → Order status page to help your customers submit return requests quickly.
Prerequisites for feature to work
A prerequisite to adding the Returns widget to the Order Status page in Shopify’s Account page is that the merchant must select New customer account login

Step 1:
Navigate to Return page -> Add return request widget to order status page section -> Click on Add widget button.
Step 2:
On the Order status page, click the Add app block button in the section you want to add. Then select the Synctrack Returns button and then click the Save button.
