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DHL Poland, part of the global Deutsche Post DHL Group, specializes in international express shipping, e-commerce logistics, and customs solutions. Established with a focus on speed and reliability, the company offers real-time tracking, carbon-neutral shipping options through its GoGreen program, and dedicated business accounts for frequent shippers. Key services include international air and road transport, customs clearance, and secure handling of documents and parcels across 220+ countries. DHL Poland emphasizes transparency, with tools like MyDHL+ for rate quotes, shipment management, and automated notifications.
Via the Official DHL Poland Website
Visit the DHL tracking page.
Enter the 10-digit tracking number (e.g., 1234567890) provided at checkout.
View real-time updates, including customs status and delivery windows.
Via Third-Party Tracking Tools
Synctrack:
Obtain the DHL Poland tracking number from the seller.
Go to the Synctrack tracking page.
Input the number and click “Track” for detailed shipment progress.
Additional Methods
MyDHL+ Platform: Manage shipments, schedule pickups, and receive email/SMS alerts for delivery milestones.
Mobile App: Use the DHL Express App for push notifications and rerouting options (e.g., redirecting to a DHL ParcelShop).
Phone: +48 22 306 47 47 (customer service) or +48 42 235 09 00 (Lodz office).
Email: [email protected] for support or complaints8.
Office Address: Key locations in Warsaw, Lodz, and Krakow. Visit the DHL location finder for nearest branches.
What does a DHL Poland tracking number look like?
Tracking numbers are 10 digits long (e.g., 1234567890) for standard shipments. International shipments may include prefixes like 3S or JVGL.
How long does delivery take from Poland to other countries?
Europe: 1–3 business days.
USA/Asia: 3–5 business days, depending on customs.
Why is my tracking status delayed?
Delays often stem from customs inspections or incorrect address details. Updates typically appear within 24–48 hours of shipment processing.
What does “Held for customs” mean?
This indicates the package is undergoing customs clearance. Additional fees or documentation may be required.
Can I redirect a package after it’s shipped?
Yes. Use the On-Demand Delivery feature via MyDHL+ to reroute parcels to a DHL ParcelShop or reschedule delivery.