FMX

FMX Tracking Information

FMX (Freight Mark Express), established in 2009, operates as a leading express delivery and logistics provider in Malaysia. The company specializes in domestic and international shipping, supported by a network spanning Peninsular and East Malaysia. FMX emphasizes next-day delivery to major towns and 2–3-day services to rural areas, leveraging partnerships for broader coverage. Their services include freight forwarding, customs brokerage, and e-commerce fulfillment, with a focus on real-time tracking solutions and integrated supply chain management. FMX’s commitment to innovation is evident in its adoption of AI-powered sorting systems and mobile app integration for streamlined logistics.

How to Track FMX Packages

Method 1: Official FMX Website

1. Obtain the Tracking Number: Provided at the time of shipment.

2. Visit the FMX Tracking Page: Navigate to the official website’s tracking section.

3. Enter the Tracking Number: Input the number into the designated field.

4. View Real-Time Updates: Access details like current location, delivery status, and estimated arrival.

Method 2: Third-Party Platform: Synctrack

1. Retrieve the Tracking Number: Ensure the number is available.

2. Visit a Third-Party Site: Platforms like Synctrack support FMX tracking.

3. Input the Tracking Number: The tool auto-detects the courier and displays progress.

4. Monitor Multiple Shipments: Track up to 15 parcels simultaneously with email notifications.

Additional Tracking Options

• SMS Alerts: Receive updates via text message by opting in during shipment booking.

• FMX Mobile App: Available on iOS and Android, the app provides GPS-based tracking and push notifications.

FMX Tracking Contact Information

For inquiries or support, use the following channels:

• Customer Service Hotline: 1700-818-369 (Malaysia).

• Sales Team: 019-666-4538 or [email protected].

• Pickup Requests: Schedule via 1700-818-369 or visit FMX branches nationwide.

• Corporate Clients: Access dedicated support through the CIT portal on the FMX website.

FAQs About FMX Tracking

1. How do I locate a lost tracking number?

Check your shipment confirmation email or contact FMX’s customer service with sender/receiver details for assistance.

2. Can I modify shipping details after dispatch?

No. Changes are unavailable once the parcel is in transit.

3. What is FMX’s volumetric weight formula?

Volumetric weight is calculated as (Length × Width × Height) / 5,000. Charges apply to the higher of actual or volumetric weigh.

4. Are tracking updates available for international shipments?

Yes. Use the same methods (website, app, or third-party platforms) for cross-border consignments.

5. How long do delivery updates take to reflect?

Statuses refresh in real time, with scans updated at each logistics checkpoint