Founded on June 1, 2004, 4PX (Shenzhen 4PX Express Co., Ltd.) has grown into a leading provider of cross-border e-commerce logistics, serving over 1 million merchants with a team of more than 5 000 staff across 100+ offices worldwide. Backed by strategic investment from Cainiao Network in 2016, the company generated over ¥10 billion in revenue during the 2020 pandemic surge and outlined a three-year plan at the end of 2022 to build out “Supply Chain + Network” infrastructure covering domestic collection, international trunk lines, and overseas warehouse distribution.
Core Service Networks
Global Parcel Network (GPN): Direct-delivery routes to major markets, with standard transit times around 3 days on key lanes.
Global Fulfillment Network (GFN): Warehousing and last-mile delivery in 18 countries across 50+ overseas facilities (1 million m² capacity in 2022).
First-Mile Collection: Digitalized pickup and sorting across four regions in China, linked to two super-hubs (Shenzhen and Hangzhou) and eight major sorting centers.
Service Portfolio
Global Order Fulfillment: End-to-end inventory management, picking, packing and distribution.
Warehousing Management: Integrated WMS for inbound/outbound optimization.
International Parcel Delivery: Economy and express options via air, sea and road.
Global Returns Solutions: Streamlined cross-border returns handling.
Transit Import Services: Customs clearance and inland delivery into China.
1. Official 4PX Tracking Portal
Navigate to the Global Order Tracking page at track.4px.com.
Enter up to 50 tracking numbers in the input field, complete the validation, then click “Query” to view real-time status updates.
2. Synctrack Tracking Tool
Access the Synctrack courier page at synctrack.io/couriers/.
Paste the 4PX tracking number into the field.
Press “Track” to retrieve the latest shipment information via the Synctrack platform.
3. Partner Tracking Websites
Use third-party portals such as TrackingMore, ParcelsApp or Circuit Package Tracker by entering the 4PX number on their sites for consolidated histories.
4. Integrated Merchant Platforms
For orders placed on marketplaces (Amazon, eBay, AliExpress), track your package directly via the seller’s shipment details page—4PX references are embedded in the marketplace tracking interface.
Customer Service Hotline: +86 755 2350 8000
Email Support: [email protected]
Head Office Address:
No. 12 Building, FuYong E-Cool, Bao’an District, Shenzhen, Guangdong, China
Q1: How can the 4PX tracking number be located?
The tracking code is provided by the seller—check your order confirmation email or the merchant’s shipment details page for a 13-character alphanumeric string.
Q2: Why does tracking sometimes show no updates?
Early-stage tracking may take 6–12 hours to activate in the system. Confirm the number is entered without spaces or dashes and retry after a short interval.
Q3: What does a typical 4PX tracking number format look like?
Examples include RR051452333FI, LX823457789CN or RF4459040075G, each 13 characters long.
Q4: How long is the average delivery time?
Standard transit ranges from 3–10 business days depending on destination; sea shipments may take up to 49 days.
Q5: Is it possible to change the delivery address mid-transit?
Address modifications can be requested via the customer service hotline before the package reaches the overseas distribution center, subject to feasibility and possible fees.