Intelcom

Intelcom Tracking Information

Intelcom Courier Canada Inc. is a Canadian courier and package delivery company headquartered in Montreal, Quebec. Established in 1986, Intelcom delivers nearly 500,000 parcels daily across Canada, covering over 4,000 cities and towns. It is one of the top five same-day courier companies in Canada and is notably used by Amazon Prime for same or next-day deliveries. Intelcom operates seven days a week with delivery hours from 9:00 a.m. to 9:00 p.m. Their logistics network supports eCommerce deliveries efficiently across the country.

Intelcom provides parcel tracking services that allow customers to monitor the status of their orders, including delivery progress and estimated delivery times. Customers receive email notifications at each step of the delivery process to keep them informed. The company attempts delivery up to four times for each package to ensure successful receipt.

How to Track Intelcom Packages

1. Via Intelcom Official Website:

• Visit the Intelcom tracking page on their official website.

• Enter the unique Intelcom tracking number (usually starting with “INTLCMA” followed by numbers) in the tracking field.

• Click the “Track” button to view the current status, location, and expected delivery date of your package.

2. Via Synctrack Tracking Tool:

• Go to the Synctrack tracking platform.

• Input your Intelcom tracking number into the search box.

• Click “Track” to retrieve detailed tracking information about your shipment.

Additional Methods:

• Intelcom Mobile App: Intelcom packages can also be tracked using third-party apps like Circuit Package Tracker, which provides real-time updates and is available as a free app.

• Email Notifications: Customers can subscribe to receive email updates about their package status via the Intelcom support page.

Intelcom Tracking Number and Support

• Customer Service Phone Numbers:

  • Toll-Free: (833) 622-1570

  • Montreal Office: (514) 807-6086 or (514) 370-5096

  • Additional Toll-Free: 1-844-370-5096

• Email: [email protected]

• Office Locations:

  • Headquarters: 200-1380 William Street, Montreal, Quebec H3C 1R5, Canada

  • Calgary Office: Bay 23, 112 Freeport Cres NE, Calgary, Alberta

  • Ottawa Office: 1290 Old Innes Road, 713 Ottawa, Ontario

• Customer Service Hours:

  • Monday to Friday: 8 a.m. to 11 p.m. EST

  • Saturday and Sunday: 9 a.m. to 8 p.m. EST

• Live Chat: Available on the Intelcom website during service hours for quick assistance.

FAQs About Intelcom Tracking

1. What if I lose my Intelcom tracking number?

Check your email inbox and spam folder for the confirmation email from the sender. If unavailable, contact the sender or Intelcom customer service for assistance.

2. Why can’t I track my Intelcom package immediately?

Tracking may not be available if the seller has not yet handed the package over to Intelcom or if there is a delay in updating the system. Wait a couple of business days and try again.

3. What should I do if my package tracking status is not updating?

Delays can be caused by weather, traffic, or technical issues. Wait 24 hours and contact Intelcom support if the status remains unchanged.

4. How many delivery attempts does Intelcom make?

Intelcom attempts delivery up to four times over several days to ensure the package reaches the recipient.

5. Can I change the delivery date or location?

Yes, by contacting Intelcom customer service or using the tracking page’s options, customers may request changes to delivery details depending on the package status.