Zasilkovna(Zásilkovna)

Zásilkovna (Zasilkovna) Tracking Information

Zásilkovna (Zasilkovna), established in 2010 in the Czech Republic, has rapidly grown into a prominent and innovative logistics and technology company. Initially focused on creating a wide network of pick-up points (now known as Z-Points), Zásilkovna has evolved to offer a comprehensive range of delivery services across Europe. Its core mission is to provide efficient, reliable, and convenient parcel delivery and collection options for both individuals and e-commerce businesses.

Over the years, Zásilkovna has expanded its service portfolio significantly. Key services include:

• Delivery to Z-Points: A vast network of more than 15,000 pick-up locations across Europe, where customers can collect or send parcels at their convenience.
• Delivery to Z-BOXes: Self-service smart lockers for 24/7 parcel collection and sending, enhancing flexibility for customers.
• Home Delivery (doručení na adresu): Direct delivery of parcels to the recipient’s specified address.
• International Shipping: Services connecting the Czech Republic and Slovakia with numerous European countries, facilitating cross-border e-commerce.
• Reverse Logistics: Solutions for easy returns of goods.

Zásilkovna is part of the Packeta Group, an international logistics powerhouse. Its strong technological foundation, including a popular mobile application and sophisticated tracking systems, underscores its commitment to user-friendly and transparent services. The company prides itself on its innovative approach, extensive network, and focus on customer satisfaction, making it a key player in the European parcel delivery market.

How to Track Zásilkovna (Zasilkovna) Packages

Tracking your Zásilkovna (Zasilkovna) package is straightforward, with multiple convenient options available.

1. Via the Official Zásilkovna Website:

   • Visit the official Zásilkovna website at https://www.zasilkovna.cz/.
   • Locate the tracking field, which is typically prominent on the homepage (often labeled “Sledování zásilek” or “Zadejte číslo zásilky”).
   • Enter your unique Zásilkovna tracking number into the designated input box.
   • Click the “Sledovat” (Track) button to view the real-time status and history of your shipment.

2. Via Synctrack Tracking Tool:

   • For convenient Zásilkovna (Zasilkovna) tracking, navigate to the Synctrack Tracking Page at https://synctrack.io/couriers/.
   • Ensure you have your Zásilkovna tracking number readily available, which is provided by the sender.
   • Locate the input field designed for tracking numbers on the Synctrack platform.
   • Input your Zásilkovna tracking number into this field.
   • Click the “Track” button to instantly access the detailed tracking information for your shipment.

3. Via the Zásilkovna Mobile App:

   • Download the official Zásilkovna mobile application for iOS or Android from your respective app store.
   • Once installed, open the app and look for the tracking functionality.
   • Enter your Zásilkovna tracking number into the app’s tracking section.
   • The app provides detailed updates, and often offers push notifications regarding your parcel’s journey and delivery status.

Zásilkovna (Zasilkovna) Tracking Contact Number

For inquiries regarding Zásilkovna (Zasilkovna) tracking or other services, you can reach their customer support:

• Phone Number: +420 216 216 516
• Email: [email protected]

  (Note: This email is often associated with their Prague office, for general inquiries, a contact form or other department-specific emails might be found on their official “Kontakt” page.)

FAQs about Zásilkovna (Zasilkovna) Tracking

• How long does Zásilkovna delivery typically take?

  Domestic deliveries within the Czech Republic usually take 1-2 business days from the moment the parcel is accepted by Zásilkovna. International delivery times vary depending on the destination country.

• What should I do if my Zásilkovna package tracking status has not updated for a long time?

  If your Zásilkovna tracking status shows no updates for an extended period, it is advisable to first check the expected delivery time. If the delay exceeds this period, contact Zásilkovna customer support with your tracking number for assistance.

• What do I need to pick up my package at a Z-Point or Z-BOX?

  To pick up a package at a Z-Point, you typically need the pickup password (PIN code), which is sent via SMS or email. For a Z-BOX, you’ll also need the pickup password and the Zásilkovna mobile app to remotely open the locker. No ID is generally required unless specifically requested for certain types of shipments.

• Can I change the delivery address or Z-Point for my Zásilkovna package after it has been sent?

  In some cases, it is possible to change the delivery location (e.g., from one Z-Point to another, or from Z-Point to home delivery) via the Zásilkovna mobile application or by contacting customer support. This option is usually available only before the package reaches its final destination hub.