Synctrack Order Tracking New Update: Sync Delivery Status to Shopify Orders

Keeping customers informed and your Shopify admin accurate just got effortless. With this update, every critical shipping event – from “In Transit” to “Delivered” – is now seamlessly pushed directly to your Shopify order timeline, automatically.

Why This Update is a Game-Changer for Your Store:

✅ Always Accurate Order History: Ensure your Shopify order timeline perfectly reflects the real journey of every package. No more outdated information confusing your team or customers.

✅ Slash Manual Updates: Ditch the tedious task of manually updating order statuses. Reclaim valuable time for growing your business! (One less thing on your to-do list!)

✅ Supercharge Your App Ecosystem: Enable deeper integration with essential tools like Klaviyo, Gorgias, and other Shopify apps. When order status updates automatically, your marketing automation, customer support, and inventory tools can react instantly and more effectively.

What This Feature Does:

• Pushes Real-Time Shipping Events: Carrier events like “In Transit,” “Out for Delivery,” and “Delivered” are instantly reflected on the relevant Shopify order page.

• Centralizes Tracking: Give your staff and customers a single, authoritative place within Shopify to see the latest delivery status.

• Empowers Connected Apps: Provides reliable, timely order status data that other apps connected to your Shopify store can leverage for smarter automations and actions.

Getting Started is Super Simple! 🚀

Activating this time-saving feature takes just seconds:

1. Go to Settings: Log into your Synctrack Order Tracking dashboard and navigate to Settings.

2. Find the Sync: Locate the option for “Sync status to Shopify”.

3. Flip the Switch: Simply toggle the switch ON.

4. That’s It! All future shipping events for your tracked orders will now flow automatically into their respective Shopify order timelines.

📝 Important Notes:

• Status Mapping: Shopify supports a specific set of core delivery statuses (e.g., In Transit, Delivered, Out for Delivery). Synctrack intelligently maps detailed carrier-specific events into these supported Shopify statuses.

• Sub-Status Simplification: For broader compatibility with Shopify-connected apps and services, very specific sub-statuses (like “Held at Customs” or “Attempted Delivery”) are simplified to the most relevant core Shopify status.

Say goodbye to manual updates and hello to effortless transparency! This update is live right now for all Synctrack users.

👉 Check out our detailed how-to if you’d like step-by-step instructions.

Let Synctrack handle the tracking, so you can focus on what matters most – growing your business and delighting your customers!