[Integration News] Synctrack x Envia.com

If you’ve been generating return labels by hand for customers in Mexico, Brazil, Colombia, or any of the 12 countries Envia.com supports – that manual workflow ends today.

We are thrilled to announce that Synctrack Returns now integrates directly with Envia.com.

From now on, return label creation happens entirely inside your returns portal, automatically, the moment a request is approved. No separate logistics logins. No copy-pasting tracking numbers. No manual step between “return approved” and “label sent to customer.”

Why This Matters for Your Store

Managing international or regional returns can quickly become an operational headache. This integration specifically closes the gap for two types of merchants:

• The Envia.com Power Users: If you already rely on Envia.com for outbound fulfillment but have been handling the return side manually, this closes the loop. Same carrier network, same platform, both directions fully covered.

• The Cross-Border Sellers: If you are selling into LATAM or across North America and Europe, you’ve likely been patching together a return process market by market. Envia.com boasts robust carrier coverage across the US, Mexico, Colombia, Brazil, India, Canada, Argentina, Chile, Guatemala, Spain, Italy, and France. This single integration effectively replaces up to twelve separate manual processes.

Plan Availability: This integration is available for all Starter plans and above, making automated international returns accessible whether you’re a growing brand or an established enterprise.

How to Connect Envia.com to Synctrack Returns

Setting up the integration takes less than five minutes. Here is the step-by-step workflow to get it running: