Synctrack's features and news

Optimize your Shopify returns with Synctrack! Now you can reopen resolved requests to fix errors and require full BOGO/bundle returns to protect your revenue.

Scale your Shopify store with Synctrack Returns' new updates. Set custom return workflows, auto-approve requests, and track return shipments in real-time.

Eliminate "Where is my return?" queries with real-time visibility for merchants and customers. Reduce your support workload with Synctrack Returns today.

Stop guessing with data. Synctrack introduces Trakow Assistant - an AI that analyzes shipping trends and delays to help you grow. See how it works.

Discover our new Retain Pop-up Window. Learn how to automatically encourage customers to choose exchanges instead of returns to save revenue and reduce refunds.

Automate your returns management for peak seasons! Synctrack introduces the new Order Date Range Policy and Condition-based Workflow Policies for ultimate control and flexibility.

Deliver a fully branded, trustworthy returns experience with the new App Proxy and gain total control over customer communication with advanced Resend Notification features.

We’re excited to announce that Synctrack Returns & Exchanges now integrates with ShipStation! This exciting partnership combines Synctrack’s intuitive returns management with ShipStation’s robust shipping capabilities. The result? Unprecedented flexibility and control over your reverse logistics, allowing you to handle returns in a way that perfectly aligns with your business needs. What does this mean for your store? ✅ Access…

Synctrack Returns is now seamlessly integrated with Synctrack: Estimated Delivery Date (EDD) - specifically its powerful Shipping Protection feature.

We’re excited to announce that Synctrack Estimated Delivery Date ETA is officially available on the Shopline App Store!

We’re thrilled to announce a powerful new Synctrack feature you’ve been asking for: Automatic Sync of Delivery Status to Shopify Orders. ✨

We’re excited to share a major milestone — Synctrack – Returns & Exchanges by OmegaTheme is now officially live on the SHOPLINE 香港 App Store! 🚀 Returns and exchanges are more than just backend processes — they’re a critical part of the post-purchase experience that directly impacts customer satisfaction and brand loyalty. That’s why we built Synctrack: to empower SHOPLINE…