YunExpress

YunExpress Information

Founded in 2014 and headquartered in Shenzhen, China, YunExpress is a leading global logistics provider specializing in cross-border B2C e-commerce logistics. It provides end-to-end shipping solutions for global sellers, including Cross-Border B2C Dedicated Lines, FBA (Fulfillment by Amazon) transfer, postal parcels, and international express delivery.

• Key Statistics:

  • 50+ self-operated international logistics routes covering 220+ countries and regions.

  • Average delivery time: 3-7 days for major destinations (e.g., Europe, USA) via their dedicated lines.

  • Scale: Handles 1,000,000+ daily shipments with a 98% on-time delivery rate.

  • Partnerships: trusted logistics partner for major marketplaces including Amazon, Walmart, Shopify, Wish, TEMU, TikTok, SHEIN, and eBay.

  • Last-Mile Delivery: Collaborates with top-tier local carriers for final delivery, such as USPS (USA), Royal Mail (UK), Colissimo (France), and DHL.

How to Track YunExpress Packages?

Method 1: Official Website Tracking

1. Visit YunExpress Website.

2. Locate the tracking field (under “Track & Trace platform”).

3. Enter your tracking number (format: YT followed by 16 digits, e.g., YT1234567891234560).

4. Click “Track”.

Method 2: Synctrack Tracking Tool

1. Obtain your YunExpress tracking number from the seller or order confirmation.

2. Visit the Synctrack tracking platform.

3. Enter the tracking number in the designated field.

4. Click “Track” to access detailed shipment status, including carrier handoffs and delivery progress.

YunExpress Contact Information

Phone Numbers:

• China HQ: +86 0755-89356329

• USA: (732) 722-8110

• Europe: +3 129 789 3007

• Singapore: +65 6016 9966

Email:

• General inquiries: [email protected]

• Singapore: [email protected]

FAQs about YunExpress

Q1: Why has my tracking status not changed for several days?

It is common for the status to remain unchanged for a few days while the package is in transit between countries (e.g., “in transit to destination”). Updates typically resume once the package clears customs or arrives at a local distribution center in your country.

Q2: What does “Arrived at the Carrier Facility” mean?

This usually means your package has arrived at YunExpress’s processing center or has been handed over to the local last-mile carrier (like USPS or Royal Mail). You may need to use the same tracking number on the local carrier’s website for more details.

Q3: Can I change my delivery address after the package has been shipped?

Generally, no. Once a package is in transit, the address cannot be changed. You should contact the seller immediately if you notice an error, or contact the local carrier (e.g., USPS) once the package reaches your country to see if they can intercept it.