Janio

Janio Tracking Information

Janio is a leading integrated logistics provider headquartered in Singapore, specializing in cross-border solutions across Asia. Established to simplify post-purchase operations, the company serves over 1,000 global customers and manages US$300M in monthly shipments with a 98%+ on-time delivery rate. Key services include:

• Freight solutions (air, ocean, road).

• Courier services (economy, standard, express).

• Customs clearance, returns management, and white-label tracking 67.
  Janio’s network spans 15+ Asian markets, including Indonesia, Malaysia, Thailand, and China, leveraging local expertise to optimize logistics workflows.

How to Track Janio Packages

1. Via Janio’s Official Website

• Visit the Janio Tracker page and enter your tracking number (e.g., formats like 3S, JVGL, or JJD followed by digits and a country code).

• Click “Track” to view real-time updates, including delivery status and location history.

2. Using Synctrack

• Obtain your Janio tracking number from the seller.

• Navigate to Synctrack’s Janio tracking page.

• Input the tracking number and click “Track” for detailed shipment updates.

Janio Tracking Contact Information

• Email: For parcel inquiries, contact [email protected].

• WhatsApp: Reach customer service directly via WhatsApp.

• Office Locations:

  • Singapore: 410 North Bridge Road (Corporate) | 1 Buroh Crescent (Warehouse).

  • Malaysia: Jalan Perindustrian Puchong, Selangor.

  • Indonesia: Menara Astara, Jakarta.

FAQs About Janio Tracking

1. What is the Janio tracking number format?

Tracking numbers typically start with 3S, JVGL, or JJD followed by digits and a country code (e.g., SG, MY).

2. How long does Janio delivery take?

Delivery times vary:

• Singapore to Malaysia: 2–3 business days.

• Singapore to Philippines: 3–5 business days.

3. What if my shipment is delayed?

Check real-time tracking for updates. Delays may stem from customs or transit issues. Contact support with your tracking number for escalation.

4. Can I change the delivery address post-dispatch?

Contact Janio immediately. Changes may incur delays or fees.

5. What if my package arrives damaged?

Document the damage, retain packaging, and notify Janio via email/WhatsApp to initiate a claim.