Xpresspost

Xpresspost Tracking Information

History and Service

• Xpresspost replaced the former Special Letter and Special Occasion Letter services on September 1, 1993, introducing a guaranteed delivery feature with toll-free automated delivery confirmation based on weight and distance zones.

• The 1993 launch was part of Canada Post’s broader modernization under the Canada Post Corporation Act of 1981, positioning Xpresspost as a faster and more cost-effective alternative to couriers.

• Domestic Xpresspost™ provides next-day delivery in local and regional zones and two-day delivery nationally under normal conditions, subject to the on-time guarantee which may be suspended during peak periods or exceptional events.

• Internationally, Xpresspost–USA™ offers 2–3 business-day tracked delivery to major U.S. centres, including signature on delivery, hassle-free customs clearance, and the same on-time guarantee for most states.

How to Track Xpresspost Packages

Via Official Canada Post Website

1. Navigate to the Canada Post Track page.

2. Enter the 15-digit tracking number found on the shipment label or delivery notice card.

3. Click “Track” to view the current status, including location, transit history, and delivery estimates.

Via Synctrack Tracking Tool

1. Obtain Your Tracking Number: Ensure possession of the Xpresspost tracking reference provided by the sender.

2. Visit Synctrack: Access the Synctrack tracking page.

3. Enter Your Tracking Number: Input the tracking number in the designated field.

4. Click “Track”: to retrieve the shipment’s detailed status and movement history.

Xpresspost Tracking Contact

• Customer Service Phone: Canada Post’s general support line for parcel inquiries is 1-866-607-6301 (toll-free in Canada)

• Email Support: Canada Post does not maintain a direct public email address for parcel tracking; customers are encouraged to use the online Contact Us form or social-media channels for written inquiries