Poste Italiane

Poste Italiane Tracking Overview

Founded in 1862, Poste Italiane is Italy’s national postal service, headquartered in Rome. It operates as a comprehensive logistics and financial services provider, managing 12,000+ post offices nationwide. Key services include domestic and international shipping, e-commerce solutions, and specialized options like Poste Delivery International Express for urgent global parcels (up to 30 kg). The organization emphasizes sustainability and digital innovation, with services like online customs assistance and real-time tracking.

How to Track Poste Italiane Packages

1. Via Poste Italiane’s Official Website:

   • Visit the “Search Shipments” (Cerca spedizioni) area on poste.it.

   • Enter the tracking number (e.g., RR123456789IT or 12–13 digits) from your receipt or email.

   • View updates like “In Transit” or “Delivered” with estimated delivery times.

2. Via Third-Party Tools (Synctrack):

   • Retrieve the Poste Italiane tracking number from your order confirmation.

   • Navigate to the Synctrack tracking platform, input the number, and click “Track” to monitor shipments across multiple carriers.

Poste Italiane Contact Information

• Phone:

  • 803.160 (toll-free from Italian landlines).

  • +39 06 4526 3160 (international/mobile).

  • Available Monday–Saturday, 8:00 AM–8:00 PM (excluding holidays).

• Office Locations: Main headquarters in Rome, with branches nationwide. Visit the Post Office Locator on poste.it for details.

FAQs About Poste Italiane Tracking

1. What does a Poste Italiane tracking number look like?
   Tracking numbers are 12–13 characters (letters and numbers), such as RR123456789IT or 200658203531.

2. How long do deliveries take?

   • Domestic: 1–4 business days for express services.

   • International: 2–25 days, depending on destination and customs.

3. Why does tracking show “Custom Clearance”?
   This indicates the package is undergoing import/export checks. Delays depend on documentation and local regulations.

4. What if my tracking status doesn’t update?
   Common causes include transit delays, system updates, or customs holds. Allow 1–2 business days before contacting support.