Keep your customers informed automatically with the best post-purchase experience that builds trust and cuts down on support tickets
Get Realtime Delivery updates across 2880+ global carriers - all in one place
Synctrack accurately tracks orders , and manages multiple orders in one spot. Elevate your brand with a custom order tracking page and delivery estimated delivery date/ETA.
Founded in 1840, Post Serbia is the national postal service of Serbia, headquartered in Belgrade. It manages 1,400+ service points nationwide and offers domestic and international shipping, logistics solutions, and e-commerce support. Key services include registered mail, EMS (Express Mail Service), and PO Box rentals. The organization emphasizes reliability, with partnerships in global logistics networks and a focus on digital tracking tools like its “Track and Trace” system for real-time updates.
Navigate to the “Track and Trace” page on posta.rs.
Enter the tracking number (e.g., RS123456789RS or formats like C, R, E, or PE prefixes).
Click “Track” to view statuses such as “In Transit”, “Customs Clearance”, or “Delivered”, including timestamps and recipient signatures.
Obtain the Post Serbia tracking number from the sender or order confirmation.
Visit the Synctrack Tracking Page, input the number, and click “Track” to monitor shipments across multiple carriers and access consolidated updates.
Phone: 0700 100 300 (Contact Centre, available in Serbian and English).
Email: Support inquiries can be directed through the contact form on posta.rs.
Office Locations: Main branches in Belgrade and nationwide. Use the Post Office Locator on posta.rs for specific addresses and hours214.
What does a Post Serbia tracking number look like?
Tracking numbers vary by service: EMS (E+letters/numbers), registered mail (R/RE), or parcels (C+letters/numbers). Examples: EB033979713IT or RS123456789RS.
How long do deliveries take?
Domestic: 1–3 business days for standard services.
International: 5–14 days, depending on destination and customs.
Why is my package stuck in customs?
Delays occur if items require import checks or documentation. Track statuses like “Customs Hold” and contact Post Serbia or local customs for details.
Can I track international shipments?
Yes, but updates may stop once the package leaves Serbia. Use Synctrack or third-party platforms like Parcel Monitor for extended international tracking.
What if my tracking status doesn’t update?
Common causes include transit delays or system lags. Allow 1–2 business days before contacting support.