RL Courier

RL Courier Tracking Information

Company History

Since its founding in 1965 by Ralph L. “Larry” Roberts with a single truck, R+L Carriers has grown into a fleet of over 21,000 tractors and trailers serving all 50 U.S. states, Canada, Puerto Rico, the U.S. Virgin Islands and the Dominican Republic. Family-owned and continuously investing in technology, the company remains guided by its core values of family, service, safety, and quality.

Services Offered

The network includes Less-Than-Truckload (LTL), Full Truckload, Expedited, Custom Solutions, Cross-Border shipping to Canada and Mexico, Warehousing, Customs Brokerage, and a suite of API-driven tools for integration into customer systems.

How to Track RL Courier Packages?

1. Via the Official Website

1. Navigate to the Shipment Tracing page on rlcarriers.com (MyRLC login not required for basic tracing).

2. Enter the PRO Number or Pickup Request ID in the tracking field (up to 25 entries at once).

3. Click Submit to view real-time status, location history, and estimated delivery dates.

2. Via Synctrack Tracking Tool

1. Ensure possession of the RL Courier tracking number provided by the shipper.

2. Visit the Synctrack tracking page.

3. Input the tracking number and click Track to retrieve detailed shipment updates.

RL Courier Contact Information

• Customer Service Phone (24/7): 800-535-1984

• General Inquiries Phone: 800-543-5589

• MyRLC Support (accounts/passwords): 877-744-7750 | [email protected]

• Headquarters Address: 600 Gillam Road, Wilmington, OH 45177, USA

FAQs about RL Courier Tracking

1. What types of tracking numbers does RL Courier use?
• PRO Number: 9-digit primary identifier for LTL shipments.
• Bill of Lading (BOL) Number: For freight documentation.
• Pickup Request ID: Generated when scheduling pickups.

2. Why is my shipment status “In Transit” but hasn’t updated?

Status may show “In Transit” until the next scan at a terminal or customs clearance update occurs.

3. Can delivery instructions be changed after shipment pickup?

Yes. Contact customer service at 800-535-1984 with your PRO Number to request rerouting or delivery hold options.

4. What if my package is marked “Delivered” but isn’t received?

First check with neighbors or alternative delivery points, then contact customer service immediately for an investigation.

5. How long does standard LTL delivery take?

Typically next-day service for shipments under 500 miles; two-day under 1,000 miles; three-day under 1,500 miles, varying by service level and zone.