Bulgarian Post

Bulgarian Post Tracking Information

Bulgarian Post (Български пощи) is the national postal operator of Bulgaria, with a long and established history dating back to its official establishment in 1879, following the liberation of Bulgaria. It operates as a joint-stock company with 100% state ownership. The company plays a crucial role in connecting individuals and businesses across the country and internationally.

Bulgarian Post offers a comprehensive range of services designed to meet diverse communication and logistics needs. These services generally include:

• Universal Postal Services: Standard domestic and international mail services for letters, postcards, and small packets.
• Parcel Services: Domestic and international parcel delivery for larger items.
• Express Mail Service (EMS): A premium, faster delivery service for urgent documents and merchandise, both domestically and internationally.
• Financial Services: Including money orders, pension payments, utility bill payments, and various other financial transactions accessible through their extensive network of post offices.
• Logistics Solutions: Tailored services for businesses, including warehousing and distribution.
• Additional Services: Such as subscription to periodicals, sale of stamps and philatelic products, and other retail offerings.

With an extensive network of post offices and a broad scope of services, Bulgarian Post serves as a fundamental infrastructure for communication, commerce, and financial transactions within Bulgaria and facilitates its connection to the global postal network. The company is committed to maintaining its position as a reliable and accessible service provider for the Bulgarian population.

How to Track Bulgarian Post Packages

Tracking your Bulgarian Post package provides visibility into its journey from dispatch to delivery. There are primarily two reliable methods for tracking your shipments:

1. Via the Official Bulgarian Post Website:
   • Visit the official Bulgarian Post website at http://www.bgpost.bg/.
   • Look for the “Track & Trace” or “Проследяване” section, typically prominent on the homepage or in the main navigation.
   • Enter your unique Bulgarian Post tracking number into the designated field. This number is usually provided by the sender at the time of shipment.
   • Click the “Track” or “Проследи” button to view the current status and history of your package. The information will display the package’s last known location and status updates.
2. Via Synctrack Tracking Tool:
   • Obtain Your Tracking Number: Ensure you have your Bulgarian Post tracking number, which is provided by the sender.
   • Visit Synctrack: Go to the Synctrack Tracking Page: https://synctrack.io/couriers/.
   • Enter Your Tracking Number: Input your tracking number in the designated field.
   • Click “Track”: Click the “Track” button to view the tracking details of your shipment.

Bulgarian Post Tracking Contact Number

For inquiries related to Bulgarian Post tracking or other services, you can reach out using the following contact information:

• Contact Phone: 02 949 3280
• Email: [email protected]

These contact details are generally available on the “Contacts” (Контакти) section of the official Bulgarian Post website. The main office of Bulgarian Post is located at:

1797 Sofia, 1 Acad. Stefan Mladenov St.

FAQs about Bulgarian Post Tracking

What is the format of a Bulgarian Post tracking number?

Bulgarian Post tracking numbers typically consist of 13 characters, beginning with two letters, followed by nine digits, and ending with two letters, for example, EE123456789BG. International tracking numbers often follow this format, adhering to UPU (Universal Postal Union) standards.

Why is my Bulgarian Post tracking information not updating?

Tracking information may not update immediately for several reasons. There might be a delay in scanning at various transit points, especially for international shipments. It could also mean the package is in transit between major hubs and hasn’t reached the next scanning location yet. Allow some time for updates, particularly during peak seasons or for cross-border deliveries.

How long does it take for Bulgarian Post tracking information to appear after shipping?

It can take a few hours to up to 24-48 hours for tracking information to become active in the system after the package has been handed over to Bulgarian Post and initially scanned. If the information does not appear after this period, it is advisable to contact the sender to verify the tracking number.

What should be done if a Bulgarian Post package is delayed or lost?

If a Bulgarian Post package is significantly delayed beyond the estimated delivery time, or if tracking information indicates it might be lost, the first step is usually for the sender to initiate an inquiry or claim with Bulgarian Post. The sender, as the contract holder, is typically responsible for this process. It is important to have the tracking number and proof of postage readily available.

Can I track international shipments sent via Bulgarian Post?

Yes, Bulgarian Post provides tracking for international shipments. Once an international package leaves Bulgaria, its tracking updates may also be available on the postal service website of the destination country, or on universal tracking platforms like Synctrack, which consolidate information from various carriers.