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Eight Star Express (ESX Logistics) is a global logistics and supply chain solutions provider, established in 2008 with its headquarters in Hong Kong. The company dedicates itself to offering integrated services that span from freight forwarding to supply chain management, warehousing and distribution, and cross-border e-commerce solutions.
ESX Logistics aims to provide “one-stop logistics solutions” for its clients. Its comprehensive service portfolio includes:
The company emphasizes its global network and digital platform to deliver reliable and efficient logistics services across continents, supporting businesses with end-to-end supply chain needs.
Tracking your ESX Logistics package is a straightforward process, primarily available through their official online platforms.
Via the Official ESX Logistics Website:
Via Synctrack Tracking Tool:
ESX Logistics primarily offers web-based tracking. The official website does not explicitly mention dedicated mobile applications or SMS-based tracking services for package updates.
For direct inquiries regarding your ESX Logistics shipment or other services, you can reach out to their customer support.
ESX Logistics also maintains various branch offices in different regions, each with specific contact details available on their official website’s “Contact Us” page.
Here are some frequently asked questions about ESX Logistics tracking:
How do I obtain my ESX Logistics tracking number?
Your ESX Logistics tracking number is typically provided by the sender or seller at the time of shipment dispatch. It is a unique identifier for your package.
What should I do if my ESX Logistics tracking information is not updating?
If your tracking information has not updated for an extended period, it could be due to delays in scanning, transit, or customs processing. It is advisable to wait 24-48 hours. If the issue persists, contact the sender or ESX Logistics customer service for further assistance.
What if my ESX Logistics package is delayed or lost?
In cases of significant delays or suspected loss, first contact the sender who arranged the shipment. The sender can then initiate an inquiry or claim directly with ESX Logistics as they are the contractual party.
Does ESX Logistics provide international tracking?
Yes, as a global logistics provider, ESX Logistics offers international tracking for shipments traversing different countries. Your tracking number should work consistently regardless of the international leg of the journey.
What kind of items can I track with ESX Logistics?
You can track a wide range of goods and cargo handled by ESX Logistics’ services, including items sent via air freight, ocean freight, express services, and e-commerce logistics.