Fiji Post

Fiji Post Tracking Information

Post Fiji Limited (PFL) holds a significant place in Fiji’s communications and logistics landscape, boasting a history that dates back to 1871 with the establishment of the first Post Office in Levuka. Initially operating as the Posts and Telecommunications Department, the entity underwent corporatization in 1996, transforming into Post Fiji Limited in 2001. As a Public Enterprise, Post Fiji Limited is wholly owned by the Government of Fiji, demonstrating its commitment to national service.

Post Fiji’s core mission is to provide efficient and reliable postal and financial services across the Fijian islands. Its operations are supported by an extensive network of Post Offices, reaching both urban centers and remote rural communities, ensuring broad accessibility for its citizens.

The comprehensive range of services offered by Post Fiji includes:

• Domestic and International Mail: Handling letters, cards, and various forms of printed matter.
• Parcel Services: Facilitating the shipment of goods and packages both within Fiji and internationally.
• Express Courier (EMS): Providing faster, trackable delivery for urgent items.
• Financial Services: This includes money orders for secure fund transfers and various bill payment services.
• Post Office Boxes: Offering secure mail reception options.
• Philatelic Products: Catering to stamp collectors with special issues and collections.

Tracking services are primarily available for Express Courier (EMS) items and registered parcels or mail that are assigned a unique tracking number at the time of sending.

How to Track Fiji Post Packages

Tracking your Fiji Post package is a straightforward process, offering multiple convenient methods to check the status of your shipment.

1. Via the Official Fiji Post Website:

• Visit the official website: Navigate to http://www.postfiji.com.fj/.
• Locate the tracking field: On the homepage, a prominent “Track Item” or “Track & Trace” input box is usually available.
• Enter your tracking number: Input the unique tracking number provided to you at the time of mailing or by the sender.
• Initiate tracking: Click the “Track” or search button to view the latest status updates and tracking history of your package.

2. Via Synctrack Tracking Tool:

• Obtain Your Tracking Number: Ensure you have your Fiji Post tracking number, which is provided by the sender or at the time of dispatch.
• Visit Synctrack: Go to the Synctrack Tracking Page at https://synctrack.io/couriers/.
• Enter Your Tracking Number: Input your Fiji Post tracking number in the designated field.
• Click “Track”: Click the “Track” button to view the tracking details of your shipment.

3. Other Potential Methods (Verify on Website):

While the primary methods are online, some postal services offer additional tracking options like:

• Mobile App: Check the official Post Fiji website for any mentions of a dedicated mobile application that includes tracking functionalities.
• Customer Service Inquiry: In cases where online tracking is unavailable or yields no results, contacting customer service directly with your tracking number can sometimes provide updates.

Fiji Post Tracking Contact Number

For direct inquiries regarding your Fiji Post shipments or general services, you can reach out through their official contact channels:

• Phone Number: +679 331 1833
• Email Address: [email protected]
• Head Office Location: Private Mail Bag, Suva, Fiji. (The physical location is often referenced as Post Fiji Building, Suva).

FAQs About Fiji Post Tracking

1. What types of Fiji Post services include tracking?

Tracking is typically available for Express Courier (EMS) items and registered parcels or mail that are assigned a unique tracking number at the time of sending. Standard mail services usually do not include tracking.

2. My tracking number is not working or showing updates. What should I do?

First, double-check the tracking number for any typos. Allow some time (e.g., 24-48 hours) for the tracking information to appear in the system after the item has been dispatched. If the issue persists, contact Fiji Post customer service with your tracking number for assistance.

3. How long does it take for tracking information to be updated?

Tracking information updates depend on scanning at various points in the delivery chain. Typically, updates occur when the package arrives at a sorting facility, departs from a location, or is out for delivery. Delays can occur due to weekends, public holidays, or transit issues.

4. What do different tracking statuses mean?

Common tracking statuses include:

• “Item accepted” / “Posted”: The package has been received by Fiji Post.
• “In transit” / “Processing”: The package is moving through the postal network.
• “Arrived at destination country”: The package has reached the importing country (for international shipments).
• “Out for delivery”: The package is on its way to the recipient’s address.
• “Delivered”: The package has been successfully delivered.