Keep your customers informed automatically with the best post-purchase experience that builds trust and cuts down on support tickets
Get Realtime Delivery updates across 2880+ global carriers - all in one place
Synctrack accurately tracks orders , and manages multiple orders in one spot. Elevate your brand with a custom order tracking page and delivery estimated delivery date/ETA.
Here are guidelines and tips for HC logistics tracking:
Hangzhou Hecai Supply Chain Management Co., Ltd., also known as HC Logistics, is a comprehensive supply chain logistics service provider. Established in 2017, the company integrates warehousing, transportation, distribution, and information services. HC Logistics aims to provide efficient, safe, and customer-centric logistics solutions. Their service offerings include domestic logistics, warehousing services, international freight forwarding (covering air, sea, and rail transportation), and supply chain solutions. They emphasize offering tailored logistics solutions and professional management to meet diverse customer needs.
Tracking your HC Logistics package can be done through a couple of primary methods:
Via HC Logistics Official Website:
The most direct way to track an HC Logistics package is by utilizing their official website.
Via Synctrack Tracking Tool:
Synctrack provides a convenient platform to track various couriers, including HC Logistics.
For direct inquiries regarding HC Logistics tracking or services, you can use the following contact information:
Here are some frequently asked questions about HC Logistics tracking:
How do I find my HC Logistics tracking number?
Your HC Logistics tracking number is typically provided by the seller or sender of your package. It is usually included in the shipping confirmation email, on the order details page, or on the shipping label itself.
What should I do if my HC Logistics tracking information is not updating?
If your HC Logistics tracking information is not updating, it is advisable to wait for 24-48 hours as there might be a delay in system updates. If the status remains unchanged after this period, contact HC Logistics customer service with your tracking number for assistance.
Can I change the delivery address of my HC Logistics package?
Changing the delivery address for an HC Logistics package after it has been shipped can be complex and may not always be possible. It is best to contact HC Logistics customer service as soon as possible to inquire about the feasibility of such a change.
What if my HC Logistics package is delayed or lost?
If your HC Logistics package is significantly delayed or appears to be lost, the first step is to check the tracking information for any updates. If there are no clear updates or the delay is prolonged, contact HC Logistics customer service directly with your tracking number to report the issue and initiate an investigation.