IDE

IDE Tracking Information

IDE International Express (Shenzhen IDE International Express Co., Ltd.), established in 2014 and headquartered in Shenzhen, China, is a professional logistics service provider.

The company focuses on offering comprehensive cross-border e-commerce logistics solutions to a global customer base.

IDE has developed a robust logistics network spanning major cities in China and significant regions worldwide. This network is supported by advanced logistics technology and equipment, aiming to deliver efficient, secure, and convenient logistics services.

Key services provided by IDE include:

• International Express: Offering swift and direct international delivery, typically involving direct flights and streamlined customs clearance.
• International Dedicated Line: Providing optimized and cost-effective shipping routes tailored for specific destinations or types of goods.
• International Small Parcel: An economical shipping option suitable for smaller, lighter packages.
• FBA First Leg: Specializing in the initial leg of Amazon FBA shipments, delivering goods directly to Amazon warehouses.
• Overseas Warehouse: Solutions for inventory management, storage, and distribution in international markets.
• Value-Added Services: Additional services such as packaging, labeling, and cargo insurance to enhance the shipping process.

How to Track IDE Packages

Tracking an IDE package is a straightforward process, available through multiple channels to keep customers informed about their shipment’s journey.

1. Via the Official IDE Website:
   • Visit the official IDE website at https://www.ideexp.com/.
   • Locate the tracking field typically found on the homepage.
   • Enter your tracking number into the designated input box.
   • Click the “Track” or similar button to view the real-time status and detailed tracking history of your package.
2. Via Synctrack Tracking Tool:
   • Synctrack offers a convenient way to track various couriers, including IDE.
   • Obtain Your Tracking Number: Ensure possession of your IDE tracking number, which is provided by the sender or merchant.
   • Visit Synctrack: Navigate to the Synctrack tracking page specifically for couriers at https://synctrack.io/couriers/.
   • Enter Your Tracking Number: Input your IDE tracking number into the field provided.
   • Click “Track”: Select the “Track” button to display the current shipping status and tracking updates for your IDE shipment.

What is IDE Tracking Contact Information

For inquiries regarding IDE tracking or other services, customers can reach out using the following contact details:

• Contact Phone Number: +86 0755-23509923
• Email Address: [email protected]
• Office Location: Room 417, Block B, Building 1, Longze Building, Qinglong Road, Longhua District, Shenzhen, China.

FAQs about IDE Tracking

How do I find my IDE tracking number?
Your IDE tracking number is typically provided by the sender, merchant, or e-commerce platform once your package has been dispatched. It is a unique identifier for your shipment.

What should I do if my IDE tracking status is not updating?
If your IDE tracking status has not updated for an extended period, it could be due to various reasons such as customs processing, transit delays, or a scanning delay. It is advisable to wait for a few business days. If the issue persists, contact IDE customer service using the provided contact information.

What kind of items can be shipped with IDE?
IDE offers services for a wide range of goods, including general merchandise for cross-border e-commerce, small parcels, and goods for Amazon FBA. However, specific restrictions apply to prohibited or hazardous materials, which should be confirmed with IDE directly.

Does IDE provide international shipping?
Yes, IDE International Express specializes in international shipping and cross-border logistics solutions, covering major global regions through its established service network.