JDE

JDE Tracking Information

JDE Logistics (ЖелДорЭкспедиция) is a prominent Russian freight forwarding and logistics company. Established in 2003, the company has developed into one of the largest carriers in Russia and the Commonwealth of Independent States (CIS). JDE specializes in a comprehensive range of logistics services, focusing primarily on cargo transportation by various modes of transport.

Their core services include:

• Freight Forwarding: Organizing and managing the transportation of goods.
• Road Transportation: Delivery of cargo by road vehicles.
• Rail Transportation: Shipment of goods via railway networks, which is a significant component of their service given the vast distances in Russia.
• Air Cargo: Expedited delivery services for urgent shipments.
• Less Than Truckload (LTL) and Full Truckload (FTL): Solutions for both partial and full truckload shipments.
• Warehouse Logistics: Storage and handling of goods in their warehousing facilities.
• Door-to-Door Delivery: Comprehensive service covering pickup from the sender and delivery directly to the recipient’s location.
• Specialized Cargo Transportation: Including oversized, heavy, and temperature-controlled freight.
• Additional Services: Such as cargo packaging, insurance, and document management.

JDE operates an extensive network of branches and agent offices across Russia, enabling wide geographical coverage and efficient delivery services for a diverse range of clients, from individuals to large corporations. The company aims to provide reliable and timely delivery solutions for various types of shipments.

How to Track JDE Packages

Tracking your JDE package is straightforward, with options available through their official website and third-party tracking tools.

1. Via the Official JDE Website:

   • Visit the official JDE website at https://www.jde.ru/.
   • On the homepage, locate the tracking field, often labeled “Отследить груз” (Track Cargo) or similar.
   • Enter your JDE tracking number into the designated input field.
   • Click the “Track” button (usually labeled “Отследить” or “Найти”) to retrieve the latest status and location details of your shipment.

2. Via Synctrack Tracking Tool:

   • Obtain Your Tracking Number: Ensure you have your JDE tracking number, which is provided by the sender.
   • Visit Synctrack: Go to the Synctrack Tracking Page at https://synctrack.io/couriers/.
   • Enter Your Tracking Number: Input your tracking number in the designated field.
   • Click “Track”: Click the “Track” button to view the tracking details of your shipment.

JDE’s primary tracking method is through their website. Information about dedicated mobile apps or SMS tracking services is not prominently featured on their official website.

JDE Tracking Contact Information

For inquiries regarding JDE tracking or any other services, you can reach the company through the following contact details:

• Phone Number: 8-800-1005-505 (This is a toll-free number within Russia).
• Email Address: [email protected]
• Main Office Location:
  Ленинский проспект, 119
  Moscow, Russia

It is advisable to have your JDE tracking number ready when contacting customer support for expedited assistance.

FAQs About JDE Tracking

Here are some frequently asked questions regarding JDE tracking:

1. How do I find my JDE tracking number?
   Your JDE tracking number is typically provided by the sender or merchant at the time your package is shipped. This number is essential for tracking your shipment’s progress.

2. What should I do if my JDE tracking number is not working?
   If your JDE tracking number does not show any updates, first ensure you have entered it correctly, checking for any typos. Sometimes, it may take a few hours for the tracking information to appear after a package has been dispatched. If the issue persists after 24 hours, it is recommended to contact the sender to verify the tracking number or reach out to JDE customer support directly.

3. What types of services can be tracked with JDE?
   JDE offers tracking for various types of cargo transportation services, including road freight, rail freight, air cargo, LTL (less than truckload), and FTL (full truckload) shipments. Any service involving the physical movement of goods through their logistics network is typically trackable.

4. Does JDE offer international tracking?
   Yes, JDE provides tracking for shipments transported not only across Russia but also to and from CIS countries, reflecting their regional operational scope. The tracking number provided for such shipments can be used to monitor their progress.

5. How long does JDE delivery typically take?
   The delivery time for JDE packages varies significantly depending on the origin and destination, the chosen service type (e.g., standard, expedited), and the specific route. For an estimated delivery timeframe, it is best to consult the information provided by the sender or inquire directly with JDE’s customer service, referencing your tracking number.