JITBOX

JITBOX Tracking Guidelines and Tips

JITBOX Tracking Information

JITBOX is a specialized logistics service primarily focused on box charter services within Japan. It was established in 2004 as a joint venture between two prominent Japanese logistics companies: Yamato Transport Co., Ltd. and Fukuyama Transporting Co., Ltd. This collaboration leveraged the extensive networks and expertise of both entities to create a highly efficient, cost-effective, and environmentally friendly freight solution.

The core service provided by JITBOX involves chartering dedicated fixed-size boxes (typically 100cm x 100cm x 170cm) for transport. This model offers several benefits, including:

• Efficiency: Utilizing a standard box size allows for optimized loading and transportation, reducing wasted space and improving transit times.
• Cost-effectiveness: The fixed-price model for box chartering can be more economical for businesses compared to traditional freight services, especially for LTL (less-than-truckload) shipments.
• Environmental Considerations: By maximizing loading efficiency, JITBOX aims to reduce its environmental footprint through optimized fuel consumption.
• Nationwide Coverage: JITBOX provides extensive coverage across Japan, facilitating reliable nationwide delivery for its customers.
• Dedicated Space: When a box is chartered, the space within that box is dedicated solely to the customer’s cargo, minimizing the risk of damage from other items.

JITBOX primarily caters to corporate customers, offering services tailored for business-to-business logistics needs, including the transportation of manufacturing parts, finished goods, and other commercial shipments. Their services emphasize a commitment to punctual and reliable delivery, reflecting their “Just In Time” (JIT) philosophy for logistics.

How to Track JITBOX Packages

Tracking JITBOX packages is straightforward, with primary methods available through their official online platform and third-party tracking tools.

1. Via the Official JITBOX Website:

   • Visit the official JITBOX tracking page, typically found on https://jitbox.co.jp/ or specific service pages like https://boxtoi.jitbox.co.jp/.
   • Locate the “荷物追跡” (Cargo Tracking) or “お問い合わせ番号で荷物の状況を確認する” (Check cargo status with inquiry number) section.
   • Enter your JITBOX tracking number (referred to as “お問い合わせ番号” – Inquiry Number) into the designated field.
   • Click the “検索” (Search) or equivalent button to view the current status and detailed tracking history of your shipment.
   • The tracking information will provide updates on the package’s journey, including pickup, transit points, and delivery status.

2. Via Synctrack Tracking Tool:

   • Tracking your JITBOX package is simple and efficient using the Synctrack platform.
   • Obtain Your Tracking Number: Ensure possession of your JITBOX tracking number, which is provided by the sender.
   • Visit Synctrack: Go to the Synctrack Tracking Page at https://synctrack.io/couriers/.
   • Enter Your Tracking Number: Input your JITBOX tracking number in the designated field.
   • Click “Track”: Click the “Track” button to view the tracking details of your shipment.

Currently, JITBOX does not widely publicize package tracking via dedicated mobile applications or SMS text message services. The primary and most reliable methods remain their official website and integrated online tracking platforms.

JITBOX Tracking Contact Information

For inquiries regarding JITBOX services, including tracking issues, the primary contact method is typically through their general inquiry line.

• Contact Phone Number:

  For general inquiries and support, including JITBOX tracking questions, customers can call the main service number: 0120-00-8800. This number is typically available during business hours in Japan.

• Email/Web Form:

  While a direct email address for customer support is not widely published, JITBOX provides an online inquiry form on their official website. Customers can navigate to the “お問い合わせ” (Contact Us) section on https://jitbox.co.jp/ to submit their queries, including those related to JITBOX package tracking and other service details. This web form allows for detailed explanations of issues and ensures the query reaches the appropriate department.

• Office Location:

  As a joint venture of Yamato Transport and Fukuyama Transporting, JITBOX operates through their extensive network of service centers and terminals across Japan. The main corporate office is located in Tokyo, Japan. However, direct package inquiries are best handled through the provided phone number or online contact form rather than visiting a physical office.

FAQs About JITBOX Tracking

• 1. How do I track my JITBOX package?

  To track your JITBOX package, locate your “お問い合わせ番号” (Inquiry Number) provided by the sender. Enter this number into the tracking field on the official JITBOX website (https://jitbox.co.jp/ or https://boxtoi.jitbox.co.jp/) or use a third-party tracking platform like Synctrack.

• 2. What information is needed to track a JITBOX shipment?

  Only the JITBOX tracking number (Inquiry Number) is required to check the status of your shipment. No personal information or additional details are typically needed for standard tracking inquiries.

• 3. What should I do if my JITBOX tracking information is not updating?

  If your JITBOX tracking information shows no updates for an extended period, first allow for standard transit times, especially during weekends or holidays. If the status remains unchanged for over 24-48 hours during business days, it is advisable to contact JITBOX customer service via their contact number 0120-00-8800 for assistance.

• 4. How long does JITBOX delivery usually take?

  JITBOX delivery times vary depending on the origin and destination within Japan. Services often offer next-day delivery between major cities or within certain regions, while more remote areas might take longer. Specific delivery schedules are typically confirmed at the time of booking.

• 5. Who should I contact if I have a problem with my JITBOX shipment or tracking?

  For any issues regarding your JITBOX shipment, including tracking discrepancies, delays, or damage, contact JITBOX customer service directly using their general inquiry phone number 0120-00-8800 or submit an inquiry through the contact form on their official website.