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Morocco Post

Global icon http://www.poste.ma/

Morocco Post Tracking Information

Morocco Post, officially known as Barid Al-Maghrib, is the national postal operator of Morocco. Its history is deeply intertwined with the country’s development of communication infrastructure. Established to provide postal, financial, and logistical services, Barid Al-Maghrib has evolved significantly over the years, embracing modernization and digital transformation to enhance its service offerings.

On its official website, http://www.poste.ma/, Morocco Post presents itself as a key player in connecting individuals and businesses across the nation and internationally. The organization emphasizes its commitment to customer satisfaction through reliable and efficient services.

Key services offered by Morocco Post include:

  • Mail Services: Standard mail, registered mail (Recommandé), and express mail (Courrier Express).
  • Parcel Services: Domestic and international parcel delivery.
  • Financial Services: Postal banking services (Barid Bank), money transfers, and bill payments.
  • E-commerce Solutions: Support for online businesses, including fulfillment and last-mile delivery.

Morocco Post operates a vast network of post offices throughout Morocco, ensuring accessibility for a wide range of postal and financial needs. The emphasis on technology is evident in its pursuit of digital solutions to streamline operations and provide transparent tracking capabilities for eligible shipments.

How to Track Morocco Post Packages

Tracking a Morocco Post package can be done through several convenient methods to keep customers informed about their shipment’s journey.

  1. Via the Official Morocco Post Website:

    • Access the official Morocco Post website at http://www.poste.ma/.
    • Locate the tracking section, often prominently displayed on the homepage with a label like “Suivi de Courrier et Colis” (Mail and Parcel Tracking) or similar.
    • Enter your tracking number into the designated field. Ensure the tracking number is accurately typed.
    • Click the “Search” or “Track” button to view the current status and tracking history of your package.

  2. Via Synctrack Tracking Tool:

    • Obtain your Morocco Post tracking number, which is provided at the time of shipment.
    • Visit the Synctrack Tracking Page at https://synctrack.io/couriers/.
    • Input your Morocco Post tracking number into the tracking field on the page.
    • Click the “Track” button to display the detailed tracking information for your shipment.

While the primary methods for Morocco Post tracking are through their official website and third-party tracking platforms, their website indicates a focus on online services, and specific options like SMS tracking or a dedicated mobile app for tracking are not explicitly highlighted as direct tracking methods.

What is Morocco Post Tracking Contact Number

For inquiries regarding Morocco Post tracking or any other services, customers can typically reach out through their official contact channels.

  • General Contact Phone Number:

    • Morocco Post provides a customer service line for assistance. The general contact number for Barid Al-Maghrib is 0802006060. This number handles various queries, including those related to shipment tracking.

  • Email Address:

    • While a direct email for tracking specific issues might not be prominently displayed, general contact forms or email addresses for customer support are usually available. For general inquiries, you may find an email address such as [email protected] or a contact form on their website’s “Contactez-nous” (Contact Us) page.

  • Office Location:

    • The headquarters of Barid Al-Maghrib is located at Angle Bd Moulay Youssef et Rue Ibnou Toumert, Rabat, Morocco. For specific package inquiries, it is generally recommended to use the phone or online tracking tools rather than visiting the main office unless explicitly directed to do so. Local post office branches can also provide assistance for issues related to packages processed through their specific locations.

FAQs about Morocco Post Tracking

Here are some frequently asked questions regarding Morocco Post tracking:

  1. What is a Morocco Post tracking number and where can I find it?
    A Morocco Post tracking number is a unique code assigned to your package or mail item, allowing you to monitor its progress. It is typically provided by the sender at the time of shipment, usually on the shipping receipt or confirmation email. It often consists of a combination of letters and numbers (e.g., RR123456789MA, CE123456789MA).

  2. Why is my Morocco Post tracking not updating?
    Tracking updates for Morocco Post packages may not appear immediately after shipment. It can take some hours or even a day for the initial scan to show up. Delays in updates can also occur during transit between sorting centers, customs processing, or if there are public holidays. If your tracking status has not updated for an extended period (e.g., several days), it is advisable to contact Morocco Post customer service.

  3. Can I track international packages with Morocco Post?
    Yes, Morocco Post provides tracking for many international packages, especially those sent via registered mail or express services. The tracking number provided for international shipments can typically be used on the official Morocco Post website or international tracking platforms to monitor its journey until it reaches the destination country. Once it arrives in the destination country, it may be trackable on the local postal service’s website using the same tracking number.

  4. What do different Morocco Post tracking statuses mean?
    Common Morocco Post tracking statuses include:

    • “Enregistrement” (Registration): The package has been received and registered by Morocco Post.
    • “En Cours de Traitement” (In Processing): The package is being sorted or prepared for dispatch.
    • “Départ du centre de tri” (Departed from sorting center): The package has left a sorting facility.
    • “Arrivée au centre de distribution” (Arrived at distribution center): The package has reached the local delivery hub.
    • “En cours de livraison” (Out for delivery): The package is with a courier for final delivery.
    • “Livré” (Delivered): The package has been successfully delivered.
    • “Echec de Livraison” (Delivery Failure): An attempt to deliver was made but was unsuccessful (e.g., recipient not available, incorrect address).