Overseas Express Tracking Guidelines and Tips

Overseas Express Tracking Information

Overseas Express is a prominent parcel delivery service based in Croatia, operating as a reliable partner in domestic and international parcel distribution. Established in 1995, the company has grown significantly, becoming a part of the GLS Group in 2011. GLS Group is recognized as one of Europe’s leading parcel service providers, which integrated Overseas Express into its extensive network, enhancing its capabilities for both national and global logistics.

Overseas Express offers a comprehensive range of services tailored for various customer needs, including business-to-business (B2B) and business-to-consumer (B2C) shipments. Their service portfolio includes:

• Domestic Parcel Services: Standard parcel delivery, Saturday delivery options, cash on delivery services, and pick & return solutions.
• International Parcel Services: Utilizing the GLS network, they provide efficient cross-border shipping, including GLS EuroBusinessParcel for standard European Union deliveries, GLS EuroExpressParcel for expedited EU shipments, and GLS GlobalExpressParcel for worldwide destinations.

The company emphasizes qualities such as speed, security, and quality of service, leveraging the advanced logistics infrastructure of the GLS Group. Additional services, such as delivery to ParcelShops (pick-up points), collection requests, and SMS notifications for delivery updates, are also available to enhance the customer experience.

How to Track Overseas Express Packages

Tracking an Overseas Express package is straightforward, with multiple options available to monitor your shipment’s journey.

1. Via the Official Overseas Express Website:

   • Navigate to the official Overseas Express website at https://overseas.hr/.
   • On the homepage, locate the tracking section, typically labeled “PRONAĐI SVOJ PAKET” (Find your package) or similar.
   • Enter your tracking number (also referred to as the “Broj paketa”) into the designated field.
   • Click on the “Track” or search button to view the current status and detailed tracking history of your package.

2. Via Synctrack Tracking Tool:

   • Visit the Synctrack Tracking Page at https://synctrack.io/couriers/.
   • Ensure you have your Overseas Express tracking number, which is provided by the sender.
   • Input your Overseas Express tracking number into the designated tracking field.
   • Click the “Track” button to access the real-time tracking details and updates for your shipment.

Overseas Express may also offer additional tracking methods such as SMS notifications for delivery updates if opted for by the sender or recipient during the shipping process.

Overseas Express Tracking Contact Information

For direct inquiries regarding Overseas Express tracking or other services, you can reach out using the following contact details:

• Phone Number: +385 1 3454 555
• Email Address: [email protected]
• Office Location: Stupničke Šipkovine 22, 10255 Donji Stupnik, Croatia

FAQs about Overseas Express Tracking

Here are some frequently asked questions related to Overseas Express tracking:

1. What is a tracking number and where can I find it?
   The tracking number is a unique identification code assigned to your package, enabling you to monitor its journey. It is typically provided by the sender at the time of shipment, often included in the shipping confirmation email or on the shipping label.

2. What happens if a delivery attempt fails or the recipient is not present?
   If an Overseas Express delivery attempt is unsuccessful because the recipient is not available, the driver may leave a notification or attempt redelivery on the next business day. The tracking status will reflect the attempted delivery and provide information on the next steps, such as available pick-up points or further delivery attempts.

3. Can a delivery address be changed after dispatch?
   Generally, changing the delivery address once a package has been dispatched is complex and may not always be possible due to security and logistical reasons. It is advisable to contact Overseas Express customer service immediately with your tracking number to inquire about potential options, as any changes might incur additional charges or delays.

4. How long does delivery typically take with Overseas Express?
   Delivery times vary based on the service selected (domestic or international), the origin, and the destination. Domestic shipments usually have shorter delivery times, often within 24-48 hours. International deliveries, especially within the GLS network, typically take a few business days. The tracking information provides the most accurate and up-to-date estimated delivery date for your specific package.