Keep your customers informed automatically with the best post-purchase experience that builds trust and cuts down on support tickets
Get Realtime Delivery updates across 2880+ global carriers - all in one place
Synctrack accurately tracks orders , and manages multiple orders in one spot. Elevate your brand with a custom order tracking page and delivery estimated delivery date/ETA.
Paxel is an Indonesian logistics and delivery service that focuses on providing efficient and innovative shipping solutions, particularly known for its same-day delivery and cold chain logistics services. Founded with the vision to empower individuals and Small and Medium-sized Enterprises (SMEs), Paxel began its operations by leveraging technology to offer reliable and affordable parcel delivery. The company emphasizes a commitment to sustainable delivery practices and social impact, aiming to make logistics accessible and beneficial for communities across Indonesia.
Paxel’s services extend beyond standard parcel delivery to include specialized options tailored to diverse needs. Key services include:
Paxel is built on a technology-driven approach, utilizing smart logistics systems to optimize routes, enhance tracking capabilities, and ensure a seamless delivery experience for both senders and recipients.
Tracking your Paxel package is straightforward, with several convenient methods available:
Via the Official Paxel Website:
Via Synctrack Tracking Tool:
Via the Paxel Mobile Application:
For inquiries regarding Paxel tracking or any other service-related questions, you can contact Paxel through the following channels:
What is a Paxel tracking number and how do I get it?
A Paxel tracking number (also called a “Nomor Resi” or “Airway Bill Number”) is a unique identifier assigned to your package when it is shipped with Paxel. This number allows you to monitor the real-time progress of your Paxel shipment. You typically receive the tracking number from the sender or merchant once your package has been dispatched.
How accurate is Paxel tracking information?
Paxel tracking information is generally updated in real-time or near real-time as your package moves through different stages of the delivery process. The accuracy depends on successful scans at various checkpoints (pickup, sorting centers, delivery scans). While highly reliable, occasional delays in updates can occur due to technical issues or high volume.
What should I do if my Paxel tracking status hasn’t updated or my package is delayed?
If your Paxel tracking status hasn’t updated for an extended period or your package is delayed beyond the estimated delivery time, first recheck the tracking number for any typos. If the issue persists, contact Paxel customer service directly via their phone number or email, providing your tracking number for assistance.
Can I track my Paxel package using their mobile app?
Yes, Paxel provides a dedicated mobile application for both Android and iOS devices. You can download the Paxel app and use it to easily enter your tracking number and monitor the status of your packages on the go.
What are common Paxel tracking statuses?
Common Paxel tracking statuses you might encounter include: