Pilot Freight Services, founded in 1972, has grown into a prominent force in the transportation and logistics industry. In 2022, the company was acquired by A.P. Moller – Maersk, a global leader in integrated container logistics. This acquisition significantly strengthened Maersk’s capabilities in the North American B2B market, enhancing its ability to offer comprehensive, end-to-end supply chain solutions.
Pilot Freight Services (Maersk) provides an extensive range of logistics and freight services, including:
- Domestic Freight: Specializing in both air freight (expedited and deferred options) and ground freight (Less-Than-Truckload (LTL), Full Truckload (FTL), and specialized solutions) across North America.
- International Freight: Offering air cargo, ocean cargo, and customs brokerage services to facilitate global trade and efficient cross-border shipments.
- E-commerce and Home Delivery: Delivering comprehensive solutions for businesses, including last-mile delivery and white glove services for sensitive or high-value items, catering to both B2B and residential needs.
- Specialized Services: Tailored logistics for specific industries such as aerospace, automotive, health & life sciences, retail, and tradeshows, ensuring precise handling and timely delivery of unique cargo.
- Logistics Solutions: Providing strategic warehousing and distribution services to optimize supply chain efficiency and reduce operational complexities for clients.
How to Track Pilot Freight Services (Maersk) Packages
Tracking your Pilot Freight Services (Maersk) package can be done efficiently through multiple channels:
Tracking via the Official Website:
- To monitor your shipment directly, visit the official Pilot Freight Services (Maersk) website at https://www.pilotdelivers.com/.
- On the homepage, locate the “Track Your Shipment” section, which is typically prominent.
- Enter your PRO Number or Pilot Tracking Number into the designated input field.
- Click the “Track” button to retrieve the current status, transit history, and estimated delivery information for your package.
- Tracking your Pilot Freight Services (Maersk) package is simple and efficient using the Synctrack platform.
- Obtain Your Tracking Number: Ensure you have your Pilot Freight Services (Maersk) tracking number, which is provided by the sender.
- Visit Synctrack: Go to the Synctrack Tracking Page at https://synctrack.io/couriers/.
- Enter Your Tracking Number: Input your tracking number in the designated field.
- Click “Track”: Click the “Track” button to view the tracking details of your shipment.
Other Methods:
While online tracking is the primary method, Pilot Freight Services (Maersk) also facilitates tracking through direct contact with their customer service or local stations for detailed inquiries. Dedicated mobile applications or SMS tracking services are not widely advertised as primary tracking methods for public use on their main website.
For assistance with Pilot Freight Services (Maersk) tracking or other customer service inquiries, you can reach out directly:
- Phone Number: 1-800-874-3968
- Email: A general public email address specifically for tracking inquiries is not prominently displayed. For specific questions or support, it is recommended to contact your local Pilot station directly or utilize the customer service contact form available on their official website.
- Corporate Office Location: While Pilot Freight Services (Maersk) operates an extensive network of stations globally, its corporate headquarters is located in Glen Mills, PA.
FAQs about Pilot Freight Services (Maersk) Tracking
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What is a PRO Number or Pilot Tracking Number?
A PRO Number (Progressive Number) or Pilot Tracking Number is a unique identifier assigned to each individual shipment by Pilot Freight Services (Maersk). This number is essential for monitoring the status and progress of your package throughout its journey from origin to destination.
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How do I find my Pilot Freight Services (Maersk) tracking number?
Your tracking number is typically provided by the sender, merchant, or e-commerce platform at the time of shipment confirmation. It can usually be found in your shipping confirmation email, on the physical shipping label, or within the order details section of your online purchase account.
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If your tracking information is not updating, first ensure you have entered the correct PRO Number or Pilot Tracking Number. Updates can sometimes experience minor delays due to transit times, weekend processing, or system synchronization. If the status remains unchanged for an extended period (e.g., more than 24-48 hours), it is advisable to contact Pilot Freight Services (Maersk) customer service at 1-800-874-3968 for direct assistance.
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Does Pilot Freight Services (Maersk) offer international tracking?
Yes, Pilot Freight Services (Maersk) provides tracking capabilities for international shipments handled through their global network. Whether your consignment is sent via international air cargo or ocean cargo, you can use your Pilot tracking number on their official website to monitor its progress across borders.