Spoton Logistics Private Limited, part of the Getz Group, is a prominent premium express logistics company in India. The company was established in 2012 by experienced logistics professionals and was initially backed by India Equity Partners. In December 2018, Spoton Logistics was acquired by the internationally recognized Getz Group.
Spoton is dedicated to delivery excellence and operates with core values including safety, reliability, customer centricity, transparency, and innovation. Their extensive network covers all major cities and towns across India, providing a comprehensive reach for their services.
Spoton’s diverse range of services includes:
- Express Distribution: Offering time-definite, door-to-door cargo services for B2B, B2C, and D2C segments, including Cash on Delivery (COD), Freight on Invoice (FOIS), Out of Delivery Area (ODA) services, and Temperature Controlled solutions.
- Cold Chain Logistics: Specialized services for temperature-sensitive goods such as pharmaceuticals, biotechnology products, food and beverages, and agriculture, utilizing controlled vehicles and warehousing.
- Air Express: Providing expedited delivery for urgent and time-critical shipments across various locations.
- Surface Express: A cost-effective solution for general cargo transportation with a wide network coverage.
- Rail Express: An environmentally friendly and economical option suitable for transporting bulk cargo over long distances.
How to Track Spoton Packages
Tracking a Spoton package is straightforward, with multiple convenient methods available:
-
Via the Official Spoton Website:
- Visit the official Spoton website:
https://web1.spoton.co.in/
.
- On the homepage, locate the “Track Your Shipment” section, typically positioned prominently.
- Enter your Consignment Number or Reference Number into the designated field.
- Click the “Track” button to view the real-time status and detailed tracking history of your shipment.
-
Via Synctrack Tracking Tool:
- Tracking your Spoton package is simple and efficient using the Synctrack platform.
- Obtain Your Tracking Number: Ensure you have your Spoton tracking number, which is provided by the sender.
- Visit Synctrack: Go to the Synctrack Tracking Page:
https://synctrack.io/couriers/
.
- Enter Your Tracking Number: Input your tracking number into the designated field.
- Click “Track”:** Click the “Track” button to view the tracking details of your Spoton shipment.
While the official Spoton website primarily facilitates tracking via their online portal, specific options for tracking via a dedicated mobile app or SMS are not prominently advertised. Customers can typically contact their customer service for assistance with tracking if online methods are not feasible.
For inquiries regarding Spoton tracking and other services, the primary contact number is:
- Phone: +91 1800-102-1414 (Toll-Free)
While a direct email address is not always publicly displayed, Spoton provides a contact form on their official website for written communication and inquiries.
Their main office location is:
- Office Address: Getz Pharma Building, 3rd Floor, Plot No. C-30, G Block, Bandra Kurla Complex, Bandra (East), Mumbai – 400 051, India.
FAQs about Spoton Tracking
What is a Spoton Consignment Number or Reference Number?
The Consignment Number (also known as a tracking number or AWB number) is a unique alphanumeric code assigned to each shipment by Spoton Logistics. It serves as the primary identifier for tracking the package’s journey. A Reference Number may also be used by some senders for their internal tracking purposes, which can sometimes be used in conjunction with or instead of the consignment number.
How do I find my Spoton tracking number?
The Spoton tracking number is typically provided by the sender of the package. It can be found on the shipping label, the receipt, or in the shipment confirmation email or SMS sent by the e-commerce store or the sender.
What should I do if my Spoton tracking status is not updating?
If the tracking status of your Spoton package is not updating for an extended period, it is advisable to contact Spoton customer care directly using their toll-free number (+91 1800-102-1414). Provide them with your consignment number for assistance. Delays can occur due to various reasons, including transit issues, customs clearance, or unforeseen circumstances.
What do various Spoton tracking statuses mean (e.g., “In Transit,” “Delivered”)?
- “In Transit”: This status indicates that your package is currently moving through the Spoton network and is on its way to the destination. It may be at a sorting facility or being transported between locations.
- “Out for Delivery”: This means the package has reached the local delivery center and is currently with a delivery agent for final delivery to your address.
- “Delivered”: The package has successfully reached its destination and has been handed over to the recipient or an authorized person at the delivery address.
- Other statuses might include “Shipment Booked,” “At Hub,” “Delay due to [reason],” or “Returned to Origin.”