ST International Express

Guidelines and Tips for ST International Express Tracking

ST International Express Tracking Information

ST International Express, officially known as Sutong International Express (深圳市速通国际速递有限公司), is a comprehensive cross-border e-commerce logistics service provider based in Shenzhen, China. The company is dedicated to offering global door-to-door logistics solutions, catering primarily to the needs of cross-border e-commerce businesses and international trade.

ST International Express emphasizes providing efficient, safe, and cost-effective logistics services. Their operational scope leverages a global service network and a professional team to ensure seamless delivery.

The core services offered by ST International Express include:

• International Express Delivery: Specialized lines for fast and reliable parcel delivery.
• International Air Freight: Solutions for time-sensitive and larger shipments via air.
• International Sea Freight: Cost-effective options for bulkier and less urgent cargo via sea.
• Customs Clearance: Expert assistance to facilitate smooth customs processing for international shipments.
• Overseas Warehousing: Providing storage solutions in key international locations to optimize logistics and distribution.

ST International Express operates special lines that cover major global regions, including but not limited to the United States, Europe, Japan, Australia, Southeast Asia, and the Middle East, demonstrating their commitment to a broad international reach.

How to Track ST International Express Packages

Tracking your ST International Express package is a straightforward process, with multiple methods available to monitor your shipment’s progress.

1. Via the Official ST International Express Website:

The official website for ST International Express provides a dedicated tracking feature:

• Visit the ST International Express official website: https://www.sutongst.com/
• On the homepage, locate the tracking input field, often labeled as “物流追踪” (Logistics Tracking) or “查询” (Query).
• Enter your tracking number into the designated box.
• Click the search or track button to view the real-time status and detailed progress of your package.

2. Via Synctrack Tracking Tool:

For a multi-courier tracking experience, Synctrack offers a convenient solution:

• Tracking your ST International Express package is simple and efficient. Follow these steps to use the Synctrack platform:
• Obtain Your Tracking Number: Ensure you have your ST International Express tracking number, which is provided by the seller or sender.
• Visit Synctrack: Go to the Synctrack Tracking Page at https://synctrack.io/couriers/.
• Enter Your Tracking Number: Input your tracking number in the designated field.
• Click “Track”: Click the “Track” button to view the tracking details of your shipment.

Currently, based on the information available on their official website, there are no specific mentions of tracking via a dedicated mobile app or SMS messages.

ST International Express Tracking Contact Number

For direct inquiries regarding your ST International Express shipment or other services, you can reach out to their customer support.

• Contact Phone Number: +0852-30717833
• Email Address: [email protected]

Office Locations:

• Shenzhen Headquarters: 401, Building C, Hengfeng Logistics Center, No. 20 Fuyong Section, Guangchen Highway, Fuyong Street, Bao’an District, Shenzhen City, China.
• Hong Kong Office: Unit 1201, 12/F, Honour Industrial Centre, 21-33 Tai Lin Pai Road, Kwai Chung, Hong Kong.

FAQs about ST International Express Tracking

1. How can I find my ST International Express tracking number?

Your ST International Express tracking number is typically provided by the sender or seller once your package has been dispatched. It is usually found in your shipping confirmation email, on the order details page of the e-commerce platform, or directly from the sender.

2. What should I do if my ST International Express tracking information is not updating?

If your tracking information is not updating, it is advisable to wait 24-48 hours as it may take some time for the system to register the initial scan. If the status remains unchanged after this period, first contact the sender for clarification. If the issue persists, you can contact ST International Express customer service with your tracking number for further assistance.

3. How long does ST International Express delivery typically take?

The delivery time for ST International Express packages varies depending on the specific service chosen, the origin, and the destination country. Factors like customs clearance procedures and local delivery networks also influence the transit time. For estimated delivery times, refer to the service details provided at the time of shipping or contact their customer support.

4. What if my ST International Express package is delayed or appears lost?

If your package is experiencing significant delays or appears lost, the first step is to contact the sender of the package. They can initiate an investigation with ST International Express. Ensure you have your tracking number readily available when contacting either party to expedite the inquiry.

5. Can I change the delivery address for my ST International Express package?

Changing the delivery address for a package once it has been shipped can be challenging and is not always guaranteed. It is best to contact the sender immediately to see if they can request an address change with ST International Express. Direct requests from the recipient to the courier might be subject to specific policies and may not always be accommodated due to security and logistical reasons.