Tonami

Tonami Tracking Information

Tonami Transportation Co., Ltd. is a long-established Japanese logistics company with a rich history spanning over 80 years. Founded in 1943 as Tonami Shokai, it initially focused on freight transportation. Over the decades, Tonami expanded its operations significantly, changing its name to Tonami Transportation Co., Ltd. in 1947 and eventually becoming listed on the Tokyo Stock Exchange.

Tonami has grown into a comprehensive logistics provider, emphasizing reliability, efficiency, and a nationwide network across Japan. Their commitment is often reflected in their motto, “Tonami no Magokoro” (Tonami’s Sincerity/Heartfelt Service), signifying a dedication to customer satisfaction.

Tonami’s primary services include:

• General Freight Transportation: Their core business, handling domestic parcel and general cargo delivery across a vast network.
• Special Mixed Freight Transportation: Services for consolidated freight shipments.
• Freight Forwarding: Utilizing various transportation modes to optimize logistics.
• Moving Services: Providing household and corporate relocation solutions.
• Warehousing Services: Offering storage, inventory management, and distribution solutions.
• International Freight Handling: Managing global logistics and cross-border shipments.
• Specialized Logistics: Including industrial waste collection and transportation.
• Automotive Maintenance: In-house services for their vehicle fleet.
• Logistics Solutions: Developing tailored supply chain strategies for businesses.

How to Track Tonami Packages

Tracking Tonami packages is straightforward, with several options available to monitor the status of your shipment.

1. Via Tonami Official Website:
   • Visit the official Tonami website: http://www.tonami.co.jp/.
   • On the homepage, locate the “お荷物お問い合わせ” (Package Inquiry) section. This is typically prominent, often on the right side or within the main navigation.
   • Enter your Tonami tracking number (お問い合わせ番号) into the designated field. Tonami tracking numbers are typically 10 to 12 digits long.
   • Click the “検索” (Search) button to retrieve the latest tracking details for your package. The status will show the current location and progress of your shipment.
2. Via Synctrack Tracking Tool:
   • Tracking your Tonami tracking package is simple and efficient using the Synctrack platform.
   • Obtain Your Tracking Number: Ensure you have your Tonami tracking number, which is provided by the sender.
   • Visit Synctrack: Go to the Synctrack Tracking Page: https://synctrack.io/couriers/.
   • Enter Your Tracking Number: Input your Tonami tracking number in the designated field.
   • Click “Track”: Click the “Track” button to view the tracking details of your Tonami shipment.

Currently, Tonami’s official website primarily offers tracking via their web portal. Direct mobile applications or SMS-based tracking services are not widely advertised for general public use on their main platform.

Tonami Tracking Contact Number

For inquiries regarding your Tonami tracking or other services, you can reach out to them via phone.

• Contact Phone Number: +81 3-3801-1111 (This is a general contact number for Tonami’s main Tokyo office).

Direct customer service email addresses for tracking inquiries are not typically provided on their public website; instead, they often direct users to their web inquiry forms or phone lines for support.

• Head Office Location:
  • 1-53-16 Arakawa, Arakawa-ku, Tokyo 116-0002, Japan (〒116-0002 東京都荒川区荒川1丁目53番16号)

FAQs about Tonami Tracking

1. What is a Tonami tracking number?

   A Tonami tracking number is a unique series of digits (usually 10 to 12 digits long) assigned to your package by Tonami Transportation. It allows you to monitor the progress and current status of your shipment from dispatch to delivery.

2. How long does Tonami delivery typically take?

   Delivery times for Tonami packages can vary based on the service selected, the origin and destination addresses, and whether it’s a domestic or international shipment. Domestic express deliveries within Japan usually take 1-3 business days, while standard services or deliveries to remote areas may take longer.

3. What should be done if Tonami tracking information is not updating?

   If your Tonami tracking information is not updating, first allow 24-48 hours for the system to refresh, especially after the initial scan. If there is still no update after this period, it is recommended to contact Tonami’s customer service with your tracking number for assistance.

4. What should I do if my Tonami package is delayed or lost?

   If your Tonami package is experiencing significant delays beyond the estimated delivery time, or if the tracking status indicates it might be lost, contact Tonami customer service immediately using your tracking number. They can investigate the issue and provide further instructions.

5. Can I change the delivery address or time for my Tonami package?

   Changing the delivery address or scheduled time for a Tonami package may be possible, depending on the shipment’s current status and Tonami’s policies. It is best to contact Tonami customer service directly with your tracking number as soon as possible to inquire about making such modifications.