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*Synctrack provides package tracking services only. For questions about your order details, please reach out directly to your retailer.
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1ST Tracking Information

International shipping involves more than simply moving a package from one country to another. Behind every shipment are customs procedures, airline schedules, overseas warehouses, and local delivery partners working together to complete the journey.

If your parcel is shipped with 1ST Express, you can track it using your tracking number on the official 1ST Express website. If you regularly receive packages from different logistics providers, the Synctrack Tracking Page (https://synctrack.io/couriers/) also lets you follow multiple shipments from one place.

A Logistics Partner for Cross-Border Sellers

Based in Shenzhen, China, 1ST Express (Shenzhen 1ST International Logistics Co., Ltd.) focuses on logistics for cross-border e-commerce. Its services are built for merchants shipping products from China to customers and fulfillment centers across the United States, Europe, the United Kingdom, Japan, Southeast Asia, and other international markets.

Rather than serving a single shipping route, the company supports businesses throughout the entire export process, from warehouse pickup to overseas delivery.

More Than International Parcel Delivery

1ST Express offers dedicated international shipping lines for B2C parcels as well as first-leg transportation for Amazon FBA inventory. Sellers can choose air freight for faster delivery or ocean freight for larger shipments that prioritize cost efficiency.

The company also provides DDP shipping, customs clearance, overseas warehousing, inventory relabeling, and returns processing. For destinations requiring premium delivery services, it works with global carriers including DHL, FedEx, UPS, and EMS.

What You’ll See While Tracking

Tracking updates are added as your shipment reaches important checkpoints. Depending on the destination and shipping method, your package may show statuses such as:

  • Shipment received at the origin warehouse
  • Export customs clearance
  • International transportation
  • Import customs processing
  • Handed over to the local delivery partner
  • Out for delivery
  • Delivered

It’s normal for tracking to pause temporarily while a shipment is waiting for customs clearance or international transportation.

Built for E-commerce Operations

In addition to transportation services, 1ST Express supports API integration with several cross-border ERP platforms. This enables merchants to synchronize orders, upload tracking numbers automatically, generate shipping labels, and manage shipments directly from their existing business systems.

Need Help?

For shipment inquiries, tracking questions, or logistics services, you can contact 1ST Express through the support channels available on its official website.

Customer Support

  • Website: http://1st56.com/group/index/
  • Headquarters: Shenzhen, Guangdong, China
  • Support: Online customer service and shipment inquiry portal available on the official website.

FAQs

Does 1ST Express ship to Amazon FBA warehouses?

Yes. 1ST Express offers Amazon FBA head-haul services by both air and sea, helping sellers transport inventory from China to Amazon fulfillment centers in overseas markets.

What services does 1ST Express provide besides parcel delivery?

Besides international parcel shipping, the company offers dedicated shipping lines, FBA logistics, DDP customs solutions, overseas warehousing, inventory relabeling, returns handling, and API integration for cross-border e-commerce businesses.

Tracking 2000+ Couriers Worldwide