1ST56 Group, established in 2005 and headquartered in Shenzhen, operates as a professional logistics service provider with a well-developed global network of partners. The company’s primary focus lies in cross-border e-commerce logistics services, offering a suite of integrated logistics solutions designed to cater to various shipping requirements.
The core services provided by 1ST include:
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International Express: This service involves collaborations with leading express carriers such as DHL, UPS, FedEx, and TNT, providing efficient and timely global delivery alongside competitive pricing and streamlined customs clearance processes.
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International Air Freight: Offers comprehensive air cargo solutions, including door-to-door and door-to-port services, customs declaration, and cargo inspection.
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International Sea Freight: Provides both Full Container Load (FCL) and Less than Container Load (LCL) services, supported by customs clearance, land transportation, and warehousing capabilities.
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Overseas Warehouse: Manages warehousing, order fulfillment, and distribution operations in key international markets, including the United States, Europe, Australia, Canada, Japan, and the United Kingdom.
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Dedicated Line Logistics: Develops specialized shipping routes for specific products or regions, ensuring efficient customs processes and delivery.
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Global Customs Clearance & Delivery: Assists with customs declaration, inspection, and tax consultation for international shipments, ensuring smooth transit.
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E-commerce Logistics: Tailors logistical solutions specifically for online sellers, including services optimized for platforms such as Amazon FBA.
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Supply Chain Management: Offers integrated solutions that span the entire supply chain, from sourcing and procurement to final distribution.
1ST is committed to delivering efficient, safe, and cost-effective logistics services to its global clientele.
How to Track 1ST Packages
Tracking a 1ST package can be accomplished through several convenient methods:
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Via the Official 1ST Website:
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Navigate to the official 1ST56 Group website at http://1st56.com/group/index/.
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Locate the “Parcel Query” search bar, typically prominent on the homepage.
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Input your 1ST tracking number into the designated field.
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Click the “Query” or equivalent button to access the latest tracking updates for your shipment.
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Via Synctrack Tracking Tool:
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Tracking a 1ST package is straightforward using the Synctrack platform.
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First, obtain the 1ST tracking number provided by the sender.
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Next, navigate to the Synctrack Tracking Page at https://synctrack.io/couriers/.
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Enter the tracking number into the designated input field.
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Finally, click the “Track” button to view the comprehensive tracking details of the shipment.
For inquiries regarding 1ST tracking or other services, customers can utilize the following contact details:
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Tracking Email: [email protected]
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General Service Email: [email protected]
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Phone Number: +86-755-84518777
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Shenzhen Head Office Location: Room 801-805, Building A, Hongsong Building, Vanke Cloud City, Longgang District, Shenzhen City, China.
Additional branch office locations are available in Guangzhou, Yiwu, Hong Kong, and Shanghai.
FAQs about 1ST Tracking
Here are some common questions regarding 1ST tracking:
1ST tracking information typically updates as a package progresses through key logistical points, such as arriving at a sorting facility, departing from a hub, or reaching its final delivery destination. The frequency of updates depends on the specific shipping route and the number of transit scans.
If a 1ST tracking number is not recognized or displays no initial information, it is advisable to allow 24-48 hours from the time the number was provided, as it may take a short period for the system to register new shipments. Should the issue persist, contact the sender to verify the accuracy of the tracking number or reach out to 1ST customer service through their official contact channels for assistance.
What do common 1ST tracking statuses mean?
Typical 1ST tracking statuses include: “In Transit” (indicating the package is en route to its destination), “Out for Delivery” (meaning the package is with a local courier for final delivery), “Delivered” (confirming the package has reached its final destination), “Customs Clearance” (signifying the package is undergoing customs processing), or “Exception” (denoting an unexpected event that may affect delivery, such as an incorrect address or delay).
Can the delivery address for a 1ST package be changed after shipment?
Modifying the delivery address for a 1ST package once it has been shipped can be difficult and is often subject to specific company policies and potential additional charges. It is recommended to contact 1ST customer service immediately with your tracking number to inquire about the possibility and procedures for an address alteration.
What steps should be taken if a 1ST package is delayed?
If a 1ST package experiences a delay, it is important to first review the tracking updates for any specific reasons provided. Delays can occur due to factors such as customs processing, severe weather conditions, peak shipping seasons, or unforeseen logistical issues. If the delay is significant or lacks clear explanation, contacting 1ST customer service is recommended for further investigation and support.
