BASAEXP

BASAEXP Tracking Information

BASAEXP (Nanjing BASAEXP International Freight Forwarding Co., Ltd.) was established in 2007 and is headquartered in Nanjing, China. The company specializes in providing a comprehensive range of international logistics services. BASAEXP aims to offer professional, efficient, safe, and convenient international logistics solutions to its clients, striving to become a leading international logistics provider. Their services are built on principles of being customer-centric, integrity, innovation, and teamwork.

BASAEXP’s core services include:

• International Express: Partnering with major global express carriers such as DHL, UPS, FedEx, and TNT to handle urgent international shipments.
• International Air Freight: Providing efficient air cargo solutions for various types of goods across international destinations.
• International Ocean Freight: Offering both Full Container Load (FCL) and Less than Container Load (LCL) services for sea shipments worldwide.
• Warehousing: Providing storage and inventory management solutions.
• Customs Clearance: Assisting clients with necessary customs procedures to ensure smooth and compliant cross-border movement of goods.

The company emphasizes its experienced professional team and extensive global network, aiming to provide seamless end-to-end logistics services.

How to Track BASAEXP Packages

Tracking your BASAEXP package can be done through multiple convenient methods:

1. Via the Official BASAEXP Website:

   • Visit the official BASAEXP website at http://www.basaexp.com/.
   • Locate the tracking input field, typically labeled “查询” (Query/Track), prominently displayed on the homepage.
   • Enter your unique BASAEXP tracking number into the designated box. The system usually supports tracking multiple numbers by entering them separated by a comma or space.
   • Click the “查询” or “Track” button to view the current status and detailed tracking history of your shipment.

2. Via Synctrack Tracking Tool:

   • Tracking your BASAEXP package is straightforward using the Synctrack platform.
   • Begin by obtaining your BASAEXP tracking number, typically provided by the sender.
   • Navigate to the Synctrack Tracking Page at https://synctrack.io/couriers/.
   • Enter your tracking number into the designated input field.
   • Click the “Track” button to view your shipment’s detailed status.

While the official BASAEXP website and Synctrack are primary methods, BASAEXP primarily relies on its online tracking system. Other tracking options like dedicated mobile apps or direct SMS tracking are not prominently advertised on their official website.

BASAEXP Tracking Contact Information

For inquiries regarding BASAEXP tracking or other services, you can reach out to the company through the following official contact details:

• Contact Phone Number: 025-52190019
• Email Address: [email protected]

Office Location:
Room 1008-1010, Building A, No. 3 Muxuyuan Street, Qinhuai District, Nanjing City, China. (南京市秦淮区苜蓿园大街3号A区1幢1008-1010室)

FAQs about BASAEXP Tracking

Here are some frequently asked questions about BASAEXP tracking:

How long does it take for BASAEXP tracking information to update?

BASAEXP tracking information typically updates within 24 to 48 hours after the package is scanned at various points in its journey. Delays can occur due to weekends, public holidays, or transit point processing.

What should be done if the BASAEXP tracking number is not working?

If your BASAEXP tracking number is not yielding any results, first verify that the number was entered correctly. Ensure there are no typos or extra spaces. If the issue persists, contact the sender to confirm the correct tracking number or reach out to BASAEXP customer service directly using the provided contact information.

What do various BASAEXP tracking statuses mean?

BASAEXP tracking statuses provide insights into your package’s journey. Common statuses include: “In Transit” (package is on its way), “Arrived at Facility” (package has reached a sorting center), “Out for Delivery” (package is with the courier for final delivery), “Delivered” (package has been successfully delivered), and “Clearance Event” (package is undergoing customs procedures). For specific meanings, refer to the tracking details provided.

Who should be contacted if a BASAEXP package is delayed or lost?

If your BASAEXP package experiences significant delays beyond the estimated delivery time, or if the tracking status indicates a potential loss, it is recommended to contact BASAEXP customer service via their official phone number 025-52190019 or email [email protected]. Provide your tracking number and details of the issue for assistance.