Cargus

Cargus Tracking Information

Cargus, established in 1991, holds the distinction of being the first private courier company in Romania. Over the decades, it has evolved into a significant player in the Romanian courier and express delivery market. In 2019, Abris Capital Partners acquired Cargus, leading to further investments in technology and infrastructure. The company’s core mission revolves around providing reliable, fast, and innovative delivery solutions, aiming for high customer satisfaction and sustainable development.

Cargus offers a comprehensive range of services tailored for various client needs, including e-commerce businesses, corporate clients, and individual customers. Their services encompass national express delivery (door-to-door), international shipping, and specialized logistics solutions. A key offering is the Cargus SHIP & GO network, which comprises thousands of partner locations and parcel lockers, providing flexible options for parcel drop-off and pick-up. Additionally, they provide cash on delivery (COD) services, return solutions, and specialized handling for fragile or bulky items. Cargus maintains an extensive national network, featuring numerous depots, operational centers, and a large vehicle fleet to ensure efficient parcel flow across Romania.

How to Track Cargus Packages

Tracking Cargus packages is a straightforward process, offering multiple convenient methods to monitor shipment status.

1. Via the Official Cargus Website:
   The most direct method is through the Cargus official website.

   • Navigate to the homepage of https://www.cargus.ro/.

   • Locate the prominent tracking field, usually found on the main page.

   • Enter the tracking number provided by the sender into the designated box.

   • Click the “Track” or equivalent button to view the real-time status and delivery progress of the package.

2. Via Synctrack Tracking Tool:
   Synctrack offers an alternative for tracking Cargus shipments, providing a centralized platform for various couriers.

   • Obtain the Cargus tracking number, which is provided by the sender.

   • Visit the Synctrack Tracking Page at https://synctrack.io/couriers/.

   • Input the tracking number into the designated field on the page.

   • Click the “Track” button to retrieve and display the tracking details of the Cargus shipment.

3. Via the Cargus Mobile App:
   Cargus also provides a dedicated mobile application, Cargus Mobile, available for download on both Android and iOS devices. This app allows users to track their parcels, manage deliveries, and create new shipments directly from their smartphone, offering a convenient way to monitor package movements on the go.

Cargus Tracking Contact Number

For direct assistance with Cargus tracking or any other inquiries, customers can reach out through the following contact channels:

• Phone Number: +40 21 9333

• Email Address: [email protected]

• Office Location (Headquarters): Strada Siret, Nr. 15, Sector 1, București, Romania

FAQs about Cargus Tracking

• What is a Cargus tracking number and where can it be found?
  A Cargus tracking number is a unique identification code assigned to each parcel. It is typically provided by the sender (e.g., the online store or the person who sent the package) at the time of shipment. It can usually be found on the shipping confirmation email, the shipping label, or the receipt.

• What should be done if the tracking information does not update?
  If the tracking information for a Cargus package does not update for an extended period, it could be due to various reasons such as processing delays, off-peak hours for scanning, or technical issues. It is advisable to wait for a few hours or a business day. If the status remains unchanged, contacting Cargus customer service with the tracking number is recommended for further investigation.

• How long does a Cargus delivery typically take?
  The typical delivery time for national express deliveries within Romania with Cargus is generally 24 to 48 hours on business days, depending on the destination and specific service selected. International delivery times vary significantly based on the destination country and customs procedures.

• What actions should be taken if a Cargus package is delayed or lost?
  In case of a delayed or lost Cargus package, the first step is to use the tracking number to check the latest status. If the status indicates an unusual delay or no movement for an extended period, it is crucial to contact Cargus customer service immediately. Provide them with the tracking number and any relevant details to initiate an investigation or claim process.