Chunghwa Post (Demestic)

Chunghwa Post (Domestic) Tracking Information

Chunghwa Post Co., Ltd. (中華郵政股份有限公司) is the official postal service of Taiwan (Republic of China). Its history traces back to the establishment of the Qing Dynasty Post Office in 1896. Over the years, it underwent various reorganizations and name changes, including periods under Japanese rule and the Republic of China government. In 1949, it became a state-owned enterprise, and in 2003, it was corporatized as Chunghwa Post Co., Ltd.

The official website, https://www.post.gov.tw/post/internet/index.jsp, serves as the primary portal for its wide array of services. These services are broadly categorized into:

• Postal Services (郵務): This includes a comprehensive range of domestic and international mail services, such as letters, postcards, express mail, registered mail, and various types of parcels. Domestic parcel services are a core offering, allowing individuals and businesses to send packages across Taiwan.
• Savings & Remittance Services (儲匯): Providing banking services, including savings accounts, remittances, and money orders.
• Life Insurance Services (壽險): Offering various life insurance products to the public.
• Philately (集郵): Dedicated to the sale of stamps and philatelic products.

For domestic services, Chunghwa Post facilitates the delivery of mail and parcels throughout Taiwan, including express and registered options, each with specific features regarding speed and tracking capabilities. The website prominently features tools for mail and parcel tracking, service outlets information, and customer support. The "About Us" section details its organizational structure, business scope, and historical milestones.

How to Track Chunghwa Post (Domestic) Packages

Tracking Chunghwa Post (Domestic) packages is straightforward through multiple avenues:

1. Via the Official Chunghwa Post Website:
   • Navigate to the Chunghwa Post official website: https://www.post.gov.tw/post/internet/index.jsp.
   • On the homepage, locate the "Mail Inquiry" (郵件查詢) or "Parcel Inquiry" (包裹查詢) section.
   • Enter your tracking number (also referred to as mail number or parcel number) into the designated input field.
   • Click the search or query button to retrieve the latest status and history of your shipment. This usually directs to a page like https://www.post.gov.tw/post/internet/SearchSvc/QueryMail.jsp?ID=100063.
2. Via Synctrack Tracking Tool:
   • Tracking your Chunghwa Post (Domestic) package is simple and efficient using third-party tracking platforms like Synctrack.
   • Obtain your tracking number, which is provided by the sender.
   • Visit Synctrack: Navigate to the Synctrack Tracking Page for couriers at https://synctrack.io/couriers/.
   • Enter your tracking number in the designated field.
   • Click “Track” to view the tracking details of your shipment.
3. Via Chunghwa Post Mobile App (行動郵局APP):
   • Chunghwa Post offers a mobile application (行動郵局APP) for both iOS and Android devices. This app typically includes a tracking feature where users can input their tracking numbers to monitor their domestic packages directly from their smartphone or tablet.

Chunghwa Post (Domestic) Tracking Contact Number

For inquiries regarding Chunghwa Post (Domestic) tracking or other services, customers can reach out using the following contact details:

• Customer Service Hotline (客戶服務專線):
  • 0800-700-365 (Toll-free for local calls within Taiwan)
  • (04)23542030 (For mobile phone or overseas calls)
• Email Service:
  • [email protected]

The headquarters of Chunghwa Post Co., Ltd. is located at: No. 55, Sec. 2, Jinshan S. Rd., Da’an Dist., Taipei City 106203, Taiwan (R.O.C.).

FAQs about Chunghwa Post (Domestic) Tracking

Q1: What is a Chunghwa Post (Domestic) tracking number and what does it look like?
A1: A Chunghwa Post (Domestic) tracking number is a unique identifier assigned to your mail or parcel, allowing you to monitor its journey. For domestic parcels and registered mail, it typically consists of 14 digits, for example, "88812345678901". This number is essential for accessing tracking information.

Q2: Why is my Chunghwa Post (Domestic) tracking information not updating?
A2: Tracking information may not update immediately for several reasons. It might take some time for the initial scan to appear in the system after the package is dropped off. Updates are also dependent on scanning at various points in the transit process. If there are no updates for an extended period (e.g., more than 24-48 hours after the expected initial scan), it is advisable to contact Chunghwa Post customer service.

Q3: What should I do if my Chunghwa Post (Domestic) package is marked as delivered but I haven't received it?
A3: If your Chunghwa Post (Domestic) package shows as delivered but you have not received it, first check your mailbox, porch, or with household members or neighbors. If still not found, contact Chunghwa Post customer service (using the provided phone numbers or email) as soon as possible. Provide them with your tracking number and details of the issue for investigation.

Q4: What types of Chunghwa Post (Domestic) services can be tracked?
A4: Most Chunghwa Post (Domestic) services that include a tracking number can be monitored. This typically includes domestic registered mail, domestic parcels, express mail (EMS – domestic), and other special delivery services that provide a traceable identifier. Standard untracked mail services generally do not offer tracking.