City Link

City Link Tracking Information

City-Link Express (M) Sdn Bhd, often referred to as City Link Express, was established in 1985 and has grown to become a leading express delivery and logistics company in Malaysia. From its inception, the company has focused on providing reliable and efficient logistics solutions.

City Link Express offers a comprehensive range of services designed to meet diverse shipping and supply chain needs. Their services include:

• Domestic Courier Services: Encompassing various options such as Next Day Delivery, Same Day Delivery, and Diplomatic Express for time-sensitive shipments within Malaysia.
• International Courier Services: Facilitating both export and import express services, connecting businesses and individuals globally.
• Logistics Solutions: This includes dedicated warehousing, inventory management, and fulfillment services to optimize supply chain operations for businesses.
• E-commerce Solutions: Tailored services supporting online businesses with efficient parcel delivery and returns management.
• Value-Added Services: Such as cargo insurance, packaging solutions, and customs clearance assistance to provide a seamless shipping experience.

With a strong emphasis on network expansion and customer satisfaction, City Link Express aims to provide integrated logistics solutions through its extensive operational network and advanced technological capabilities, ensuring parcels and freight reach their destinations safely and efficiently.

How to Track City Link Packages

Tracking your City Link packages is a straightforward process, offering multiple convenient methods to monitor your shipment’s journey.

1. Via the Official City Link Express Website:
   The most direct way to track your City Link package is through their official website.

   • Access the Website: Navigate to the City Link Express official website at http://www.citylinkexpress.com/.
   • Locate the Tracking Field: On the homepage, a prominent tracking input field is usually available. This field is typically labeled “Track & Trace” or similar.
   • Enter Tracking Number: Input your City Link tracking number into the designated field. Ensure the number is entered accurately.
   • Initiate Tracking: Click the “Track” or “Go” button to retrieve the latest status and detailed movement history of your package.

2. Via Synctrack Tracking Tool:
   Synctrack provides a universal tracking platform that can also be used for City Link shipments.

   • Obtain Your Tracking Number: Ensure you have your City Link tracking number, which is provided by the sender.
   • Visit Synctrack: Go to the Synctrack Tracking Page at https://synctrack.io/couriers/.
   • Enter Your Tracking Number: Input your City Link tracking number in the designated field.
   • Click “Track”: Click the “Track” button to view the tracking details of your City Link shipment.

3. Other Methods (If Available):
   While the website and third-party trackers are primary methods, City Link may also offer tracking via:

   • Mobile Application: Some couriers provide dedicated mobile apps for iOS and Android devices, allowing users to track packages on the go. Checking the official City Link website or app stores for a “City Link Express” app is recommended.
   • Customer Service: In instances where online tracking is unavailable or for complex inquiries, contacting their customer service with your tracking number can provide manual updates.

City Link Tracking Contact Number

For direct inquiries regarding your City Link shipments, you can reach their customer service team using the following contact details:

• Phone Number: +603-5565 8399
• Email: [email protected]

Their main office is located at:
Lot 1, Jalan Jurukur 22/13, Seksyen 22, 40300 Shah Alam, Selangor Darul Ehsan, Malaysia.

FAQs about City Link Tracking

1. How do I find my City Link tracking number?
   Your City Link tracking number is typically provided by the sender or merchant via email, SMS, or within your order confirmation details after your package has been dispatched. It is a unique identifier for your shipment.

2. What should I do if my City Link tracking number is not working or shows no information?
   If your City Link tracking number is not working, first double-check that you have entered it correctly. It can take some time, usually a few hours to 24 hours, for tracking information to appear online after a package has been picked up. If the issue persists after this period, contact the sender or City Link customer service with your tracking number for assistance.

3. How often is City Link tracking information updated?
   City Link tracking information is updated at key stages of the delivery process. Updates typically occur when the package is scanned at various points, such as pickup, arrival at a sorting facility, departure from a facility, out for delivery, and upon final delivery. The frequency of updates depends on the package’s movement within the network.

4. What do common City Link tracking statuses mean?
   Common City Link tracking statuses include:

   • “Shipment picked up”: The package has been collected by City Link.
   • “In transit”: The package is moving through the City Link network towards its destination.
   • “Arrived at facility” / “Departed from facility”: The package has reached or left a sorting or distribution center.
   • “Out for delivery”: The package is with a courier and on its way to the recipient’s address for delivery today.
   • “Delivered”: The package has successfully reached its final destination.
   • “Delivery attempted”: The courier attempted delivery, but it was unsuccessful (e.g., recipient not available, address issues). Further action or re-delivery may be scheduled.