CityMail

CityMail Tracking Information

CityMail is a Swedish postal service specializing in business mail and parcel distribution. Established in 1991, it has grown to become a significant challenger in the Swedish postal market, focusing on efficient, cost-effective, and environmentally conscious delivery solutions. CityMail is part of Bring, a Nordic logistics and postal company owned by Posten Norge.

Their services cater primarily to businesses, handling the distribution of:

• Business Mail (Företagspost): Including invoices, statements, customer communications, and general correspondence.
• Goods Letters (Varubrev): Smaller parcels designed for direct mailbox delivery, often with tracking capabilities.
• Parcels (Paket): Larger items delivered to business addresses or designated pick-up points.
• Direct Mail: Solutions for marketing campaigns and unaddressed mail.

CityMail emphasizes reliability and traceability across its services, providing senders and recipients with the ability to monitor the journey of their shipments. They aim to offer a competitive alternative for the daily mail and parcel needs of Swedish companies and their customers.

How to Track CityMail Packages

Tracking your CityMail package is a straightforward process, offering clarity on your shipment’s journey.

1. Via the Official CityMail Website:

   • Navigate to the CityMail official website at https://www.citymail.se/.
   • On the homepage, locate the “Spåra försändelse” (Track shipment) section.
   • Enter your CityMail tracking number into the designated input field.
   • Click the “Sök” (Search) or corresponding tracking button to view your package’s status and history.

2. Via Synctrack Tracking Tool:

   • Obtain your CityMail tracking number, which is typically provided by the sender.
   • Visit the Synctrack Tracking Page at https://synctrack.io/couriers/.
   • Find and select CityMail from the list of available couriers.
   • Input your CityMail tracking number into the designated tracking field.
   • Click the “Track” button to retrieve the detailed tracking information for your CityMail shipment.

CityMail Tracking Contact Information

For inquiries regarding your CityMail shipment or other customer service needs, you can reach CityMail customer service through the following channels:

• Email: [email protected]
• Phone Number: 0771-40 00 00

Their main office is located at:
CityMail Sweden AB
Box 441
101 28 Stockholm
Visiting address: Terminalvägen 10, Solna

FAQs about CityMail Tracking

How do I find my CityMail tracking number?

Your CityMail tracking number is typically provided by the sender (the company or individual who sent the package). It can usually be found in a shipping confirmation email, on a receipt, or directly from the sender.

What should I do if my CityMail tracking information is not updating?

If your CityMail tracking information has not updated for an extended period, first allow for 24-48 hours, as updates can sometimes be delayed. If it still doesn’t update, contact the sender to confirm the tracking number and shipment status. If the issue persists, contact CityMail customer service directly with your tracking number for assistance.

How long does CityMail delivery typically take?

CityMail’s delivery times vary depending on the service type and destination within Sweden. For business mail and parcels, deliveries are often made on business days. Specific delivery estimates can usually be found on the sender’s website or by contacting CityMail customer service with your tracking number.

Can I change the delivery address of my CityMail package?

Changing the delivery address for a CityMail package after it has been shipped can be challenging and often depends on the service level and the stage of delivery. It is best to contact CityMail customer service as soon as possible with your tracking number to inquire about the possibility of a redirection. Note that changes may not always be feasible.