CLE

Here are guidelines and tips for CLE tracking:

CLE Tracking Information

CLE, which stands for China Logistic Express, is a prominent service brand under CLOC AIR. CLOC AIR operates as an international Air Cargo General Sales Agent (GSA). The company specializes in providing a comprehensive suite of international logistics solutions, primarily focusing on air freight services.

CLOC AIR offers a full range of professional international air transport logistics services, establishing long-term strategic cooperation with major airlines to ensure efficient and reliable operations. Their services are designed to be safe, fast, accurate, and cost-effective.

Key services provided by CLE/CLOC AIR include:

• Air Freight: Standard, express, charter, and specialized cargo handling for items like dangerous goods or oversized shipments.
• Sea Freight: Full Container Load (FCL) and Less than Container Load (LCL) services, along with special container solutions and customs clearance.
• Land Freight: Trucking, railway, and multimodal transportation options.
• Warehousing & Distribution: Services covering storage, packaging, and inventory management.
• Customs Brokerage: Expertise in import and export customs clearance.
• Supply Chain Solutions: Consulting and optimization services to streamline logistics processes.

CLOC AIR has established a significant operational presence with branches in major Chinese cities, including Guangzhou, Shenzhen, Shanghai, Beijing, Hangzhou, Chengdu, Changsha, and Zhengzhou, as well as Hong Kong. They also maintain overseas branches in Europe and America, demonstrating a global reach for their logistics network. The company emphasizes its professional and experienced team dedicated to delivering high-quality international logistics services.

How to Track CLE Packages

Tracking CLE packages can be done through multiple convenient methods:

1. Via the Official CLE/CLOC AIR Website:

   • Navigate to the official CLOC AIR website at http://www.clocair.com/.
   • Locate and click the “Tracking” link typically found in the website’s header or navigation menu.
   • On the tracking page, there will be a designated field labeled “Tracking Number” or similar.
   • Enter the unique CLE tracking number provided for your shipment into this field.
   • Click the “Track” button to view the current status and detailed journey of your package.

2. Via Synctrack Tracking Tool:

   • Tracking a CLE tracking package is simple and efficient using the Synctrack platform. Follow these steps:
   1. Obtain Your Tracking Number: Ensure a CLE tracking number is available, which is typically provided by the sender.
   2. Visit Synctrack: Navigate to the Synctrack Tracking Page at https://synctrack.io/couriers/.
   3. Enter Your Tracking Number: Input the CLE tracking number into the designated field.
   4. Click “Track”: Select the “Track” button to view the shipment’s tracking details.

3. Other Methods:

   Currently, the official CLOC AIR website does not explicitly list alternative tracking methods such as dedicated mobile applications or text message services for direct customer use. The primary method for direct tracking is via their web portal.

CLE Tracking Contact Number

For inquiries related to CLE tracking or other services, you can reach CLOC AIR through the following contact details:

• Email: [email protected]
• General Head Office Phone (Guangzhou, China): +86-20-36066288
• Fax: +86-20-36066266
• Head Office Address: Room 1301-1304, No.1 South Baiyun Avenue, Baiyun District, Guangzhou, China.

Please note that CLOC AIR also maintains various branch offices in different cities, each with their own contact numbers, which can be found on their official “Contact Us” page for regional support.

FAQs About CLE Tracking

Here are some frequently asked questions regarding CLE tracking:

1. What is a CLE tracking number?
A CLE tracking number is a unique identifier assigned to each shipment within the CLE logistics network. It allows customers and senders to monitor the real-time progress and location of their package throughout its journey from origin to destination.

2. How frequently is CLE tracking information updated?
CLE tracking information is updated at key transit points and milestones throughout the logistics process. These updates typically occur when a package is scanned at major hubs, sorting facilities, or during dispatch for delivery. The frequency of updates can vary based on the stage of shipment and the specific route.

3. What if CLE tracking shows no information or an error?
If CLE tracking initially shows no information or an error, it may be due to the time lag between label creation and the first scan. Allow 24-48 hours for the tracking information to become active after the shipment has been picked up. If no updates appear after this period, it is advisable to contact the sender to verify the tracking number and initiate an inquiry with CLE customer service.

4. Can the delivery address for a CLE package be changed during transit?
Changing a delivery address for a CLE package while it is in transit can be challenging and is often subject to CLE’s specific policies and the capabilities of its logistics partners. Such changes are not always possible, especially once the package is far along in its journey, and may incur additional charges or delays. It is best to contact CLE customer service with your tracking number to inquire about possibilities.

5. What steps should be taken if a CLE package is delayed or lost?
If a CLE package experiences a significant delay or is believed to be lost, the first step is typically to contact the sender of the package. The sender, as the direct client of CLE, can usually initiate a formal inquiry or claim more effectively. If authorized by the sender or if you are the sender, contact CLE customer service directly with your tracking number for assistance and further investigation.