Coordinadora Mercantil S.A. is a Colombian logistics and transportation company with a rich history spanning over 50 years. Founded in 1967 in Medellín, Coordinadora has grown from a small cargo transport venture into one of the leading logistics and parcel delivery providers in Colombia. Its core mission revolves around providing efficient, reliable, and integrated logistics solutions that connect businesses and individuals across the national territory.
Coordinadora’s services are comprehensive, catering to a wide range of needs. Key offerings include:
- Parcel and Messaging (Paquetería y Mensajería): This is their flagship service, focusing on the rapid and secure delivery of documents, small packages, and e-commerce shipments across Colombia. They offer various delivery speeds and specialized services for different types of goods.
- Cargo and Freight (Carga y Carga Masiva): Coordinadora handles larger shipments, less-than-truckload (LTL), and full-truckload (FTL) services, providing solutions for businesses requiring the transport of bulk goods or specialized cargo.
- Logistics Solutions (Soluciones Logísticas): They offer integrated logistics services, including warehousing, inventory management, distribution, and reverse logistics, designed to optimize supply chains for businesses.
- E-commerce Logistics (Logística E-commerce): With the growth of online shopping, Coordinadora provides tailored solutions for e-commerce businesses, encompassing last-mile delivery, payment collection (cash on delivery), and tracking integration.
- Value-Added Services: These include insurance options, packaging services, and specific delivery schedules to meet diverse customer requirements.
Coordinadora emphasizes its robust national coverage, technological infrastructure for tracking and management, and commitment to customer service, aiming to be a strategic ally for its clients in the movement of goods.
How to Track Coordinadora Packages
Tracking your Coordinadora package is designed to be straightforward and efficient. Here are at least two primary methods:
- Via the Official Coordinadora Website:
- Visit the official Coordinadora website at https://www.coordinadora.com/.
- Look for the “Rastrea tu envío” or “Consulta tu envío” section, typically prominently displayed on the homepage.
- Enter your Coordinadora tracking number (guía or número de guía) into the designated field.
- Click the “Consultar” or “Buscar” button to retrieve the real-time status and location of your shipment.
- Via Synctrack Tracking Tool:
- Obtain Your Tracking Number: Ensure the Coordinadora tracking number is available, usually provided by the sender.
- Visit Synctrack: Go to the Synctrack Tracking Page https://synctrack.io/couriers/.
- Enter Your Tracking Number: Input the Coordinadora tracking number in the designated field.
- Click “Track”: Click the “Track” button to view the tracking details of the Coordinadora shipment.
Additional methods for tracking or receiving updates might include:
- Customer Service: Contacting Coordinadora’s customer service directly with your tracking number can provide detailed information, especially for complex inquiries.
- Mobile Application: Coordinadora may offer a mobile application for Android and iOS devices, which often includes a tracking feature, allowing users to monitor shipments on the go. This can be verified on their official website.
For inquiries related to Coordinadora tracking or other services, customers can reach out through the following channels:
- National Contact Phone Number: 018000520520
- Email: Coordinadora provides contact forms on their website for specific inquiries. A general contact email for assistance with shipments is often [email protected].
- Office Locations: Coordinadora maintains a vast network of offices and service centers across Colombia. Details regarding specific office addresses and service points can typically be found under the “Contact Us” or “Puntos de Servicio” sections of their official website. Their main operational base is in Medellín, Colombia.
FAQs about Coordinadora Tracking
What should I do if my Coordinadora tracking number is not working?
If the Coordinadora tracking number shows no results, first verify that the number has been entered correctly. Allow some time, usually a few hours, for the tracking information to be updated in the system, especially shortly after the package has been dispatched. If the issue persists, contact Coordinadora’s customer service for assistance.
How long does Coordinadora delivery typically take?
Delivery times for Coordinadora shipments vary based on the service selected (e.g., standard, express), the origin and destination within Colombia, and the type of package. General estimations for national deliveries range from 1 to 3 business days for major cities, while remote areas might take longer.
What are the typical delivery hours for Coordinadora?
Coordinadora deliveries generally occur during standard business hours, typically Monday through Friday. Some specialized services or areas might have extended hours or Saturday deliveries; specific information can be confirmed by contacting Coordinadora directly or checking service details.
What does “Delivered” status mean if I haven’t received my package?
If Coordinadora tracking shows “Delivered” but the package has not been received, check with household members, neighbors, or building reception/security who might have accepted it on your behalf. If the package is still missing, contact Coordinadora’s customer service immediately to investigate the discrepancy.
018000520520 
