DB Schenker

DB Schenker Tracking Information

Founded in 1872 by Gottfried Schenker, the company has evolved into a leading global logistics provider. Celebrating 150 years in 2022, DB Schenker supports industry and trade through innovative and sustainable solutions. Core offerings include:

• Land Transport

• Air & Ocean Freight

• Contract Logistics & Supply Chain Management

• Fairs, Events & Special Logistics

• Trucking & Warehousing

• Sales & Key Account Management

• Information Technology, Finance & Controlling, People & Organization, Legal, Marketing & Public Relations, Procurement, Quality Management

How to Track DB Schenker Packages

Official Website

– Use the DB Schenker connect portal or eSchenker tracking page.
– Enter the Shipment ID, Air Waybill or Bill of Lading into the tracking field.
– Access real-time updates and a personalized dashboard 24/7.

Synctrack Tracking Tool

– Visit the Synctrack page for couriers.
– Select DB Schenker tracking, input the tracking number, then click Track to view shipment details.

Mobile App

– Download the DB Schenker app (iOS & Android).
– Register or log in to your connect account.
– Enter the tracking number or link shipments to your profile for push notifications.

What is DB Schenker Contact Number

• Phone (USA Customer Service): 1-800-225-5229 (Mon–Fri 8 am–5 pm MDT)

• Email:

  • [email protected] (Land Transport quotes & tracking)

  • [email protected] (Digital service inquiries)

• App Support: +49 201 878 14950 / [email protected]

• Headquarters: Kruppstraße 4, 45128 Essen, Germany

• US Office: 1305 Executive Blvd, Suite 200, Chesapeake, VA 23310, USA

FAQs about DB Schenker Tracking

What reference number is required for tracking?

The Air Waybill (AWB), Bill of Lading (B/L) or Shipment ID must be entered in the tracking portal.

How frequently is tracking information updated?

Tracking data is typically refreshed every 24 hours, with real-time updates available via DB Schenker connect.

Can a single account track multiple shipments?

Yes. The connect platform supports batch tracking by uploading multiple reference numbers via Excel.

What should be done if tracking details are not available?

Verify the reference number for accuracy and allow up to 24 hours for data propagation; if still unavailable, contact Customer Service at 1-800-225-5229.

How are delivery notifications received?

Enable email or push notifications in the DB Schenker app or set notification preferences in the connect portal.