Delhivery

Delhivery Tracking Information

Delhivery Limited is a leading Indian integrated logistics service provider founded in May 2011 by Sahil Barua, Mohit Tandon, Bhavesh Manglani, Suraj Saharan and Kapil Bharati. Headquartered in Gurugram, Haryana, Delhivery delivers across 20,000+ PIN codes nationwide. Its core offerings include:

• Express Parcel delivery for e-commerce and direct-to-consumer shipments

• Cross-border logistics solutions connecting India with global markets

• Supply Chain services encompassing end-to-end warehousing, fulfilment and reverse logistics

• Freight services: full truckload (FTL), less-than-truckload (LTL) and multimodal transport

• Technology-driven platforms for real-time visibility, automated sorting and route optimisation

Delhivery’s growth is backed by investments from marquee investors such as SoftBank and Fidelity, reflecting strong authority and trustworthiness in the logistics sector. Its commitment to customer experience is evident in continuous platform enhancements and a vast delivery network.

How to Track Delhivery Packages

1. Via Official Website

   • Navigate to the Delhivery Tracking page at delhivery.com/tracking.

   • Enter the tracking number (AWB) and click Track to view live updates.

2. Via Synctrack Tracking Tool

   • Access the Synctrack courier page.

   • Provide the Delhivery tracking number in the input field.

   • Select Delhivery and click Track to retrieve shipment status.

3. Via Delhivery Mobile App

   • Download the Delhivery App (Android/iOS).

   • Log in with mobile number and OTP.

   • Enter or select the shipment under My Shipments to view detailed tracking.

4. Via SMS and Email Notifications

   • Opt in for SMS or email alerts at the time of booking.

   • Receive automated status updates at each major checkpoint until delivery.

Delhivery Tracking Contact Details

• Customer Care (Toll-Free): 1800 103 6354 (9 AM–9 PM IST)

• Corporate Helpline: +91 124 6719500

• Email Support: [email protected]

• Head Office: Building No. 501, Udyog Vihar Phase III, Gurugram, Haryana 122016, India

FAQs About Delhivery Tracking

1. What do the different tracking statuses mean?

• In Transit: Package is moving between locations.

• Out for Delivery: Courier has reached the local delivery hub and is en route.

• Delivered: Shipment has been handed over to the recipient or authorised person.

2. Why isn’t the tracking information updating?

• Scans may be pending if the package is in a remote facility.

• Delays can occur due to customs clearance or operational hold-ups.

3. What if the status shows “Delivered” but the package has not arrived?

• Verify with neighbours and building management.

• Contact Delhivery Customer Care immediately with the AWB number for investigation.

4. How can the delivery address or date be changed?

• Use the Delhivery App or website to raise an Address Change or Reschedule request before the package is out for delivery.

5. Is it possible to track multiple packages at once?

• Yes. On the Delhivery Tracking page, select Multiple Track and input up to 30 AWB numbers separated by commas.