Delnext

Delnext Tracking Information

Delnext, established in 2019 and headquartered in Lisbon, Portugal, specializes in fast, secure, and affordable parcel delivery across Europe. As an ANACOM-certified postal service provider and licensed freight forwarder, the company prioritizes transparency and reliability, having delivered over 4 million parcels since its inception. Delnext’s core mission revolves around simplifying cross-border logistics while maintaining competitive pricing through innovative routing systems.

The company offers three primary delivery tiers:

• Urgent Delivery: Guarantees parcel arrival within 24–72 hours via air or road transport, ideal for time-sensitive shipments.

• Express Delivery: Ensures delivery within 48–96 hours using priority air freight, catering to business clients and e-commerce platforms.

• Classic Delivery: A cost-effective ground shipping option with a 3–8 day delivery window, suitable for non-urgent consignments.

Delnext’s real-time tracking system and dedicated customer support underscore its commitment to operational excellence, earning it recognition as one of Europe’s highest-rated courier services.

How to Track Delnext Packages?

Method 1: Official Delnext Website

1. Navigate to the Delnext tracking portal at www.delnext.com/EN/track_your_parcel.

2. Enter the tracking number provided at shipment confirmation.

3. Input the receiver’s zip code or phone number for security validation.

4. View real-time updates, including collection status, transit milestones, and delivery attempts.

Method 2: Synctrack Platform

Delnext integrates with Synctrack, a post-purchase logistics tool enabling centralized tracking for e-commerce merchants. To use Synctrack:

1. Obtain the Delnext tracking number from your order confirmation.

2. Visit Synctrack’s tracking page.

3. Enter the tracking number to access live shipment updates, delivery estimates, and issue-resolution tools.

Additional Tracking Options

• Email/SMS Alerts: Subscribers receive automatic notifications at key shipment stages, though this feature requires opt-in during order placement

Delnext Tracking Contact Information

For tracking-related inquiries, use the following channels:

• Phone: +351 213 844 600 (24/7 availability).

• Email: [email protected] (average response time: 2 hours).

• Office Address: Delnext Headquarters, Lisbon, Portugal.

FAQs About Delnext Tracking

1. How do I obtain a Delnext tracking number?

A tracking number is automatically generated upon shipment confirmation and sent via email or SMS. For bulk shipments, businesses retrieve tracking IDs through Delnext’s enterprise portal.

2. What if my parcel isn’t delivered?

Failed deliveries trigger automatic rescheduling for the next business day. Contact Delnext’s support team if two consecutive attempts fail.

3. Can I change the delivery date after shipping?

Yes. Use the tracking portal to select a new delivery date, provided the parcel hasn’t entered the final delivery phase.

4. Is tracking available without a Delnext account?

Yes. The tracking portal requires only the tracking number and recipient’s zip code or phone number.

5. How accurate are Delnext’s delivery timelines?

Urgent and Express deliveries have a 98% on-time success rate, while Classic Delivery occasionally extends by 1–2 days due to customs or weather.