DPD (GR) operates as the Greek representative of DPDgroup, one of Europe’s largest parcel delivery networks. DPDgroup is owned by GeoPost, a subsidiary of La Poste, the French postal service. In Greece, DPD’s services are provided by ACS Courier S.A., a prominent courier company within the Greek market. This strategic partnership combines ACS Courier’s extensive local infrastructure and expertise with DPDgroup’s international reach and advanced logistical capabilities.
DPD (GR) offers a comprehensive range of domestic and international parcel delivery services. The company caters to a diverse client base, including Business-to-Business (B2B), Business-to-Consumer (B2C), and Consumer-to-Consumer (C2C) segments. Key services include standard and express delivery options, with a strong focus on e-commerce solutions. DPD (GR) leverages a network of Parcel Shops across Greece, providing convenient drop-off and pick-up points for customers. Innovations such as Predict, which offers interactive delivery options and a one-hour delivery window, and Precise, enabling delivery within specific timeframes, enhance customer convenience. Furthermore, DPD (GR) is committed to sustainable practices, offering carbon-neutral shipping for all parcels.
Tracking DPD (GR) packages is straightforward and can be done through multiple avenues.
The primary method for tracking a DPD (GR) parcel is directly through their official website.
Synctrack provides a universal tracking solution for various couriers, including DPD (GR).
While the DPD (GR) website does not prominently feature customer-facing mobile apps or SMS tracking specifically for individual parcel tracking, the official website remains the most direct and comprehensive method alongside third-party tracking services.
For inquiries regarding DPD (GR) tracking or other services, customers can contact them directly.
Contact Phone Number: +30 210 8192800
Email Address: [email protected]
Head Office Location: The main operational base for DPD (GR) (ACS Courier S.A.) is located at 141 Kifisou Avenue, 121 31 Peristeri, Greece.
A DPD (GR) tracking number is a unique identification code assigned to your parcel. This number allows you to monitor the journey of your shipment from dispatch to delivery.
DPD (GR) tracking information typically updates in real-time or with a short delay as the parcel moves through different stages of the delivery network. Minor delays in updates can occur, especially during peak periods.
If a DPD (GR) package is experiencing significant delays or appears to be lost, it is advisable to first check the latest tracking updates. If the status remains unchanged for an extended period, contact DPD (GR) customer service directly using the provided phone number or email for assistance.
Depending on the service level and the stage of delivery, DPD (GR) may offer options to change delivery instructions, such as redirecting the parcel to a different address or a Parcel Shop, or rescheduling the delivery time. This often involves their Predict service.
DPD (GR) tracking statuses provide information on your parcel’s progress. Common statuses include “In Transit” (the parcel is on its way), “Out for Delivery” (the parcel is with the driver for delivery today), “Delivered” (the parcel has reached its destination), and “Exception” (an unforeseen event has occurred, such as an address issue or weather delay).