Ecom Express

Ecom Express Tracking Information

Ecom Express is a leading technology-driven logistics solutions provider in India, primarily serving the e-commerce industry. Founded in 2012 by industry veterans T. A. Krishnan, Manju Dhawan, and Sanjeev Saxena, the company was established with the vision of providing reliable, scalable, and efficient logistics solutions to enable the booming e-commerce sector.

Ecom Express has built an extensive network across India, covering over 29,000 PIN codes in more than 2500 cities and towns. Their services are designed to meet the diverse needs of online businesses, encompassing a wide range of logistics solutions. These include:

• Ecom Express Services: Offering pre-paid and Cash on Delivery (CoD) shipments, reverse logistics for returns, and various Value Added Services (VAS).
• Ecom Fulfilment Services: Providing end-to-end solutions for warehousing, inventory management, and order processing.
• Ecom Digital Services: Leveraging technology to offer digital solutions that streamline business operations.

The company places a strong emphasis on technology, utilizing advanced automation, data analytics, and robust infrastructure to ensure fast, secure, and efficient delivery operations. Their commitment to innovation and customer satisfaction has positioned them as a crucial partner for e-commerce businesses across India.

How to Track Ecom Express Packages

Tracking your Ecom Express package is a straightforward process, offering multiple convenient methods:

1. Via the Official Ecom Express Website:

   • Navigate to the Ecom Express official website at https://ecomexpress.in/.
   • On the homepage, locate the prominent “Track Your Shipment” section.
   • Enter your unique Ecom Express tracking ID (also known as an AWB number) into the designated field.
   • Click the “Track” or similar button to view the real-time status and movement history of your parcel.

2. Via Synctrack Tracking Tool:

   • Tracking your Ecom Express package is simple and efficient. Follow these steps to use the Synctrack platform:
   • Obtain Your Tracking Number: Ensure you have your Ecom Express tracking number, which is provided by the seller.
   • Visit Synctrack: Go to the Synctrack Tracking Page: https://synctrack.io/couriers/.
   • Enter Your Tracking Number: Input your Ecom Express tracking number in the designated field.
   • Click “Track”: Click the “Track” button to view the tracking details of your shipment.

3. Via Ecom Express Mobile App:

   • Ecom Express also offers a dedicated mobile application for both Android and iOS devices.
   • Download the Ecom Express app from your respective app store.
   • Log in or use the guest tracking option to input your tracking ID and monitor your shipment’s progress directly from your smartphone.

4. Via Customer Support:

   • If you encounter any issues or prefer direct assistance, you can contact Ecom Express customer support with your tracking ID for updates on your package.

What is Ecom Express Tracking Contact Number

For assistance with your Ecom Express tracking or other inquiries, you can reach their customer service through the following channels:

• Contact Phone Number: 088266 56565
• Email Address: [email protected]
• Head Office Location:

  Ecom Express Private Limited
  Plot No. 138, Sector – 44,
  Gurugram, Haryana – 122002

FAQs about Ecom Express Tracking

• What is an Ecom Express AWB number or Tracking ID?
  An AWB (Air Waybill) number or Tracking ID is a unique identification code assigned to your Ecom Express package. It is essential for tracking your shipment’s journey from dispatch to delivery. This number is typically provided by the seller or merchant from whom you purchased your item.

• How long does it take for Ecom Express tracking information to update?
  Tracking information usually updates within a few hours of the package being picked up or scanned at the sorting facility. However, in some cases, it might take up to 24 business hours for the initial update to appear online. Subsequent updates occur as the package moves through different stages of its journey.

• What should I do if my Ecom Express tracking status is not updating?
  If your tracking status has not updated for an extended period (e.g., more than 24-48 hours after the last scan), it could be due to a delay in transit, a technical issue, or the package might be in a remote area. It is advisable to wait for a day or two, and if the status still does not change, contact Ecom Express customer support with your tracking ID for assistance.

• What does “Out for Delivery” mean in Ecom Express tracking?
  When your Ecom Express tracking status shows “Out for Delivery,” it means that your package has left the local delivery hub and is currently on its way to your specified delivery address. You can expect the package to be delivered on the same day or within a few hours.

• Can I change the delivery address of my Ecom Express package after it has been shipped?
  Changing the delivery address after a package has been shipped can be challenging and is often subject to Ecom Express’s policies and the stage of delivery. It’s best to immediately contact Ecom Express customer support with your tracking ID and request if an address change or redirection is possible. Note that this may incur additional charges or delays.