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ePOST (인터넷우체국) is the official online portal for Korea Post (우정사업본부), the national postal service of South Korea. Korea Post is a government agency operating under the Ministry of Science and ICT, responsible for postal services, postal savings, and postal insurance. Its origins trace back to the establishment of the modern postal system in Korea in 1884. The ePOST platform was launched to modernize and enhance the accessibility of these services by providing a comprehensive online gateway.
The primary objective of ePOST (인터넷우체국) is to offer convenient, round-the-clock access to a wide array of postal and financial services, eliminating the need for physical visits to post offices for many transactions. Key services available through the ePOST website include:
ePOST (인터넷우체국) serves as the central digital hub for Korea Post, aiming to improve customer convenience and efficiency in handling postal and financial needs.
Tracking ePOST (인터넷우체국) packages can be accomplished through several methods, ensuring users can stay informed about their shipment’s journey.
For inquiries regarding ePOST (인터넷우체국) tracking or other services, customers can reach Korea Post through the following contact details:
ePOST (인터넷우체국) uses distinct tracking number formats. For domestic registered mail and parcels, tracking numbers typically consist of 13 digits. For international outbound shipments, especially EMS (Express Mail Service) and registered international mail, the tracking numbers generally adhere to UPU (Universal Postal Union) standards, starting with two letters, followed by nine digits, and ending with ‘KR’ (e.g., EE123456789KR).
The tracking status for ePOST (인터넷우체국) packages is updated at each major logistical event. This includes moments such as package acceptance at the origin post office, departure from and arrival at sorting centers, customs clearance (for international shipments), and the final delivery attempt or successful delivery. Updates typically occur within a few hours of these events.
If your ePOST (인터넷우체국) tracking status shows no updates for an extended period, particularly beyond the estimated delivery timeframe, it could be due to various reasons like customs processing delays (for international items), adverse weather conditions, or peak shipping seasons. In such cases, it is advisable to contact ePOST customer service at 1588-1300, providing your tracking number for further investigation and assistance.
Yes, ePOST (인터넷우체국) provides comprehensive tracking for international shipments, including EMS (Express Mail Service) and international registered mail. Your tracking number can be used on the ePOST website. For international packages, the same tracking number can often be used on the official website of the destination country’s postal service once the item has entered their delivery network.
If your ePOST (인터넷우체국) package is marked as delivered but has not been received, first check with household members, neighbors, or building management who might have accepted the package on your behalf. If the package remains unfound, promptly contact ePOST customer service at 1588-1300. Be prepared to provide your tracking number and details of the issue to initiate an investigation or file a claim.