Equatorial Supply Chain

Equatorial Supply Chain Tracking Information

Equatorial Supply Chain, officially known as Shenzhen Equatorial Supply Chain Co., Ltd. (深圳市赤道供应链有限公司), is an established international freight forwarding company based in Shenzhen, China. Founded in 2012, the company holds a national first-class freight forwarder qualification and NVOCC (Non-Vessel Operating Common Carrier) status, demonstrating their professional standing in the logistics sector.

The company’s core mission revolves around providing efficient, secure, and cost-effective international logistics solutions. They specialize in serving the needs of cross-border e-commerce, offering a comprehensive suite of supply chain services designed to facilitate global trade. Equatorial Supply Chain emphasizes building long-term partnerships and delivering integrated logistics and supply chain management for various industries.

Their primary services include:

• Amazon FBA Head-Haul Logistics: Direct shipping services to Amazon fulfillment centers worldwide, streamlining the supply chain for e-commerce sellers.
• International Express Delivery: As agents for major international express carriers such as DHL, UPS, FedEx, and TNT, they provide fast and reliable global parcel delivery.
• International Air Freight: Offering global air cargo solutions for time-sensitive shipments, ensuring prompt delivery across continents.
• International Sea Freight: Providing both Full Container Load (FCL) and Less than Container Load (LCL) ocean freight services, catering to various shipment sizes and cost considerations.
• Warehousing and Distribution: Comprehensive warehousing services, including storage, packaging, labeling, and local distribution, optimizing inventory management and last-mile delivery.

Equatorial Supply Chain is dedicated to leveraging its extensive network and professional expertise to offer seamless and transparent logistics operations, ensuring goods move efficiently from origin to destination.

How to Track Equatorial Supply Chain Packages

Tracking your Equatorial Supply Chain package is straightforward, with multiple methods available to monitor your shipment’s progress.

1. Via Equatorial Supply Chain Official Website:

The most direct way to track your package is through their official website.

• Visit the Equatorial Supply Chain official website at http://chidaogroup.com/.
• On the homepage, locate the “轨迹查询” (Tracking Query) section.
• Enter your unique Equatorial Supply Chain tracking number into the designated input field.
• Click the “查询” (Query) button or similar tracking button to view the real-time status and detailed progress of your shipment.

2. Via Synctrack Tracking Tool:

Synctrack offers a convenient way to track packages from various carriers, including Equatorial Supply Chain.

• Ensure you have your Equatorial Supply Chain tracking number, which is provided by the sender or seller.
• Navigate to the Synctrack Tracking Page: https://synctrack.io/couriers/.
• Locate the search bar or input field on the page.
• Input your Equatorial Supply Chain tracking number into this field.
• Click the “Track” button to retrieve and display the tracking details of your shipment.

Currently, the Equatorial Supply Chain website does not explicitly mention official mobile applications or SMS text message services for direct tracking. Therefore, the official website and third-party tracking platforms are the primary recommended methods.

Equatorial Supply Chain Tracking Contact Number

For direct inquiries regarding Equatorial Supply Chain tracking or other services, you can reach their customer support.

• Contact Phone Number: +86-0755-83207990
• Email Address: [email protected]
• Office Location: Room 1611, Building A, Tai Ran Plaza, No. 2001 Binhe Avenue, Futian District, Shenzhen City, China. (深圳市福田区滨河大道2001号深华业泰然广场A座1611)

FAQs about Equatorial Supply Chain Tracking

1. What is an Equatorial Supply Chain tracking number?

An Equatorial Supply Chain tracking number is a unique identifier assigned to your package when it is shipped. It allows you to monitor the journey and status of your shipment from dispatch to delivery.

2. Why is my Equatorial Supply Chain tracking information not updating?

Tracking information might not update immediately due to several reasons, such as initial processing delays, transit between different logistics hubs, or customs clearance procedures. It is recommended to wait 24-48 hours for updates to appear. If the status remains unchanged for an extended period, contacting customer support is advisable.

3. How long does Equatorial Supply Chain delivery usually take?

Delivery times for Equatorial Supply Chain shipments vary significantly based on the chosen service (e.g., express, air freight, sea freight), the origin and destination countries, customs procedures, and any unforeseen logistical challenges. Estimated delivery times are typically provided at the time of booking or can be inquired about with their customer service.

4. What should I do if my Equatorial Supply Chain package is delayed or lost?

If your Equatorial Supply Chain package experiences significant delays beyond the estimated delivery time, or if the tracking status indicates a potential loss, it is crucial to contact Equatorial Supply Chain customer service directly using the provided phone number or email address. Provide your tracking number and details of the issue for assistance.